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Posted by Laura on April 8, 2008, 2:43 pm
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>
> :
> : > ...
> : >> A business I deal with does use Quickbooks and once per month they
> sent
> : >> me an Invoice for service and products that they supply. On it is
> the
> date
> : >> of sale, the invoice number and the amount of the sale. There is a
> column
> : >> for description and it is blank.
> : >>
> : > ...
> : >> ...I ask them constantly if they could
> : >> have the description of the item invoiced printed on their invoices
> and
> : >> they
> : >> tell me there's no way to do that. I think that is BS. Can some
> tell
> me
> : >> if this is BS and how can they get the description to print on the
> invoice?
> : >
> : > Of course it is BS..."all" they have to do is to enter the data into
> their
> : > list of items and it will then be automagically filled in. It is
> probably
> : > simply they don't want to take the time to do that if they have a
> sizable
> : > number of items.
> : >
> : > So, the question is whether you have enough clout to get them to
> change
> : > their behavior and whether their services/products are unique enough
> to
> : > continue to put up w/ them rather than find another vendor... :)
> :
> : If they are not using Items they can still manually enter text into the
> : description field. Sounds like someone is either lazy or does not know
> how
> : to use QB very well.
> :
> If this is actually an invoice, then I agree with the above. However, is
> there any chance that what you are calling an invoice is actually a
> statement? When I read "once per month" and "on it is the date of sale,
> invoice number and amount of sale", it sounds to me like a statement
> listing
> the invoices. Especially when you add "[I call] them to ask ...what an
> individual invoice is for".
>
> No one else gets that from reading this?
After rereading the original message I agree. It certainly sounds like they
are sending a statement.
The correct answer would be to tell this company that you will only pay the
bill when invoices are included with the bill. That is assuming that they
have never sent invoices at the time of service/purchase.
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