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Posted by Joe on August 11, 2007, 12:33 am
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>
>> Hi
>> I moved to QB about 10 years ago-maybe 6 new version purchases- and am
>> now wondering why.
>> 2004 was just about perfect, both speed wise and most all features.
>> Unfortunately, I liked the ability to email invoices and statements
>> and moved up to later versions, which just have become 'heavy' to work
>> with.
>>
>> I have a small PC sales and service business and use the software to
>> make bank deposits, prepare(and send) estimates and invoices and that
>> is about all. I do not balance the checkbook as I pay all invoices via
>> online banking(not QB).
>>
>> My needs are very modest.
>>
>> I just had to reinstall 2005 Pro for a customer the other day after I
>> did a motherboard replacement on his machine. Of course, it would not
>> reinstall and gave a number of error message, which were all
>> conveniently listed on the QB site. After following all paths I was
>> forced to call Intuit for help(I chose the $75 route as I kind of
>> figured it would not be solvable on one $49 incident--which is what it
>> says,-$45 for the one call.
>>
>> Well, the fellow I talked with knew right where the first tow issues
>> were and the solutions were not shown on the QB site, even though the
>> errors numbers were!.
>>
>> My issues were centered around Flash Player and .net installs. Of
>> course, he gave me a site to download a .net fix and got me through
>> tech Flash issue, neither of which was on the QB Site.
>>
>> Once installed, I now have the 'synchronization' issue that I cannot
>> resolve(networked data base), even though both systems are now as
>> current as they can be. Hence, another call to them on Monday and the
>> $75 call now seems well spent.
>>
>> On my own business version 2006, after an update download, I am no
>> longer able to print envelopes from an Invoice page. I guess I will
>> use the $75 call for this too.
>>
>>
>> Is there a more practical way to 'manage' my business other than going
>> back to Excel and Word templates? For a long time QB was just the
>> cat's behind, now, it is, again, in my opinion, a bloated resource hog
>> that cannot even do 'normal' things like reinstall and online
>> 'update'--usually for 'features' and undocumented problems.
>>
>> Thanks for listening and apologies for the rant.
>>
>> Any help will be appreciated.
>
>
>You are not alone I believe there is or was a dude who lived in Texas that
>has the same opinion of QB as you do. Move on to Excel and Word.
>
>
>
>>
>> Bob
>>
I need to just chart what I acually need and use and see if there are
enough templates to go around.
Lots to think about. The emailing thing is a tough act to follow.
Thanks for the post.
Bob
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