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Posted by Bob Williams on October 20, 2008, 7:19 am
Please log in for more thread options In article <f655174b-c265-475c-8453-
e7cc30ff87cb@o40g2000prn.googlegroups.com>, therealboppy@yahoo.com
says...
> > Currently I need someone to be able to work on the same company file
> > as the one on my computer, however, we won't be accessing it at the
> > same time. Really she needs to do the majority of the work and then I
> > check off on it and make any adjustments then show them to her for
> > further review.
> >
> > Do I need multi-user licenses? How would I do this without a multi-
> > user license from different computers on the same file?
>
> My client purchased Quickbooks 08/09 and it came with three licences.
> She didn't buy the multi-user version so she has to exit the company
> file for me to access it and vice-versa. It's a nuisance and we all
> wish she'd bought the multi-user version but as you and your colleague
> will be working at different times it might not be as much of a hassle
> for you. Check to see how many licences you get with the software
> because you probably won't be able to activate a second time on your
> machine if the software only comes with one.
>
If your client bought QuickBooks 2008-09 Premier, she indeed did buy a
multi-user version. The fact that you are not able to use it either
means that it was not instaleld properly, or most likely, you have not
set up several users and the file is in single user mode.
Check on the file menu and toggle the item to Switch to Multi User mode.
Before that, check the Company Menu for Set Up Users and make sure there
are at least two users set up.
There is plenty of help available for you in Australia or New Zealand if
you still can't get it to work. Go to www.quicken.com.au and look for
Support for Find a Consultant or something similar.
Bob Williams
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