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Posted by Golden California Girls on August 2, 2006, 10:57 pm
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Roger Spitzer wrote:
> I'm having a recurrent problem with online banking using Qbooks Pro 2006 and
> Bank of America. About a month ago BOFA changed their user ID format
> requirements without sending me proper notice, so the user ID stopped
> working and after 3 attempted log-ins in QuickBooks I was locked out. Since
> there were pending online transactions I could not change my account user ID
> within QuickBooks. It only took 2 hours of tech support before I reached a
> tech that knew how to manually delete pending items without going online.
> Anyway, I got that fixed, created a new user ID and password which worked
> for a couple of sessions and then I got one "unable to connect" error
> message, a program crash, a 2nd "unable to connect" message and locked out
> again. I was able to go online directly through the bank website, change the
> password again, and everything worked twice. Today again went through the
> same scenario with an "unable to connect", program crash, "unable to
> connect" (after a full system reboot) and the locked-out due to 3
> unsuccessful login attempts message. I again went to the website and changed
> the password.
>
> After the first fix above, my online banking message window showed that
> QuickBooks had detected a bunch of "new" payees that I needed to name or
> associate with an existing name. These were all old online payees, but it
> won't let me associate them with existing entries and when I view them and
> assign a new name nothing happens, nor can I delete them.
>
> Is my program now unstable? Is it a Bank of America problem? Any help
> appreciated.
All I can say is I'm having no trouble going online with Comerica Bank and First
Republic Bank.
You should rebuild your data file.
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