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Subject Author Date
Newer QuickBooks Release Available L 11-02-2007
Posted by L on November 2, 2007, 9:05 am
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 When opening my company file, I get the message "Your company file has been
opened by someone who has a newer QuickBooks release"

Answering "yes" to the question "Do you want to download the latest release
now?" brings me to the update screen, where I select "Update Now". The
screen shows a date in "last checked" of "Fri, 11/2/2007 08:49 AM" and the
status "Nothing new downloaded".

The nothing new downloaded is because I downloaded and updated YESTERDAY,
and EVERY DAY since I first installed the bloomin "upgrade".

Yes, I have restarted QuickBooks, as the message states "Select the updates
that you want to download.......Some updates might not be installed until
you restart QuickBooks" And yes, I restarted the computer. Additionally, I
have tried checking "Reset Update" and re-downloading, watching as the
blinking green dot tells me it is downloading.

I still get the message "Newer QuickBooks Release Available" when I open
QuickBooks. Checking the version within the program shows that the version
is still R1.

Sigh.... I *DO* hate Intuit.

Please, don't comment on my dislike for Intuit - just tell me how to fix
this latest issue with my "upgrade"



Posted by Allan Martin on November 2, 2007, 9:56 am
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> When opening my company file, I get the message "Your company file has
> been opened by someone who has a newer QuickBooks release"
>
> Answering "yes" to the question "Do you want to download the latest
> release now?" brings me to the update screen, where I select "Update Now".
> The screen shows a date in "last checked" of "Fri, 11/2/2007 08:49 AM" and
> the status "Nothing new downloaded".
>
> The nothing new downloaded is because I downloaded and updated YESTERDAY,
> and EVERY DAY since I first installed the bloomin "upgrade".
>
> Yes, I have restarted QuickBooks, as the message states "Select the
> updates that you want to download.......Some updates might not be
> installed until you restart QuickBooks" And yes, I restarted the computer.
> Additionally, I have tried checking "Reset Update" and re-downloading,
> watching as the blinking green dot tells me it is downloading.
>
> I still get the message "Newer QuickBooks Release Available" when I open
> QuickBooks. Checking the version within the program shows that the version
> is still R1.
>
> Sigh.... I *DO* hate Intuit.
>
> Please, don't comment on my dislike for Intuit - just tell me how to fix
> this latest issue with my "upgrade"

Are you in a multi-user environment?






>
>


Posted by L on November 2, 2007, 10:26 am
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>
>> When opening my company file, I get the message "Your company file has
>> been opened by someone who has a newer QuickBooks release"
>>
>> Answering "yes" to the question "Do you want to download the latest
>> release now?" brings me to the update screen, where I select "Update
>> Now". The screen shows a date in "last checked" of "Fri, 11/2/2007 08:49
>> AM" and the status "Nothing new downloaded".
>>
>> The nothing new downloaded is because I downloaded and updated YESTERDAY,
>> and EVERY DAY since I first installed the bloomin "upgrade".
>>
>> Yes, I have restarted QuickBooks, as the message states "Select the
>> updates that you want to download.......Some updates might not be
>> installed until you restart QuickBooks" And yes, I restarted the
>> computer. Additionally, I have tried checking "Reset Update" and
>> re-downloading, watching as the blinking green dot tells me it is
>> downloading.
>>
>> I still get the message "Newer QuickBooks Release Available" when I open
>> QuickBooks. Checking the version within the program shows that the
>> version is still R1.
>>
>> Sigh.... I *DO* hate Intuit.
>>
>> Please, don't comment on my dislike for Intuit - just tell me how to fix
>> this latest issue with my "upgrade"
>
> Are you in a multi-user environment?
>
Yes, indeed. And I had checked the option to use a shared download. But,
that didn't seem to work.



Posted by klunk on November 2, 2007, 5:45 pm
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I'm going to assume you're using QB 2007 based on
your post from 10/30.

QB 2007 is currently at R8 and you can get the manual
patch here (scroll to the bottom of the page to find the
manual update):

http://www.quickbooks.com/support/updates.html



Posted by Allan Martin on November 2, 2007, 5:58 pm
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> I'm going to assume you're using QB 2007 based on
> your post from 10/30.
>
> QB 2007 is currently at R8 and you can get the manual
> patch here (scroll to the bottom of the page to find the
> manual update):

Allan assumes version 2008


>
> http://www.quickbooks.com/support/updates.html
>


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