Open invoice with zero balance

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Subject Author Date Open invoice with zero balance Meebers 08-06-2009  Re: Open invoice with zero balance Laura 08-06-2009  Re: Open invoice with zero balance Meebers 08-07-2009  Re: Open invoice with zero balance Laura 08-07-2009  Re: Open invoice with zero balance N Owen 08-09-2009  Re: Open invoice with zero balance Laura 08-09-2009
Posted by Meebers on August 6, 2009, 8:52 pm Please log in for more thread options Cannot figure out a way to correct this. Invoiced a customer, they paid $50 too much. Cut them a check (as a seperate action rather than doing it from the payment received) for the overage. Now when I do an open invoice report, that customer is shown on that list even though the balance is $0.00. Posted by Laura on August 6, 2009, 9:55 pm Please log in for more thread options > Cannot figure out a way to correct this. Invoiced a customer, they paid > $50 too much. Cut them a check (as a seperate action rather than doing it > from the payment received) for the overage. Now when I do an open invoice > report, that customer is shown on that list even though the balance is > $0.00. QB thinks the credit is still available. I would delete the check you wrote and repost it through the payment received screen. That will apply the credit to the payment forcing it to disappear from the open invoice report. -- Laura Posted by Meebers on August 7, 2009, 3:32 pm Please log in for more thread options > >> Cannot figure out a way to correct this. Invoiced a customer, they paid >> $50 too much. Cut them a check (as a seperate action rather than doing >> it from the payment received) for the overage. Now when I do an open >> invoice report, that customer is shown on that list even though the >> balance is $0.00. > > QB thinks the credit is still available. I would delete the check you > wrote and repost it through the payment received screen. That will apply > the credit to the payment forcing it to disappear from the open invoice > report. > > -- > Laura > > >Have not tried it yet, but thought of that earlier, I guess I can re-use >the same check number since it has already cleared and has been reconciled? Posted by Laura on August 7, 2009, 3:47 pm Please log in for more thread options > >> >>> Cannot figure out a way to correct this. Invoiced a customer, they paid >>> $50 too much. Cut them a check (as a seperate action rather than doing >>> it from the payment received) for the overage. Now when I do an open >>> invoice report, that customer is shown on that list even though the >>> balance is $0.00. >> >> QB thinks the credit is still available. I would delete the check you >> wrote and repost it through the payment received screen. That will apply >> the credit to the payment forcing it to disappear from the open invoice >> report. >> >> -- >> Laura >> >> >>Have not tried it yet, but thought of that earlier, I guess I can re-use >>the same check number since it has already cleared and has been >>reconciled? Yes, just replicate the original check--same date and check number. Deleting the check will impact your bank rec opening balance but will catch up with the current bank rec. Posted by N Owen on August 9, 2009, 6:28 am Please log in for more thread options >Cannot figure out a way to correct this. Invoiced a customer, they paid $50 >too much. Cut them a check (as a seperate action rather than doing it from >the payment received) for the overage. Now when I do an open invoice >report, that customer is shown on that list even though the balance is >$0.00. > Go to receive payments & apply the credit to the open invoice. 0 balance will no longer show on open invoices N Owen Similar Threads Posted QB 2007 Mac... Invoice... show entire balance due? March 31, 2008, 3:35 pm how to fix? (AR showing balance for invoice with payment received and deposited) July 7, 2006, 11:09 am opening balance on reconcile screen does not match balance in QB and statement January 15, 2008, 3:42 pm Paying invoice without invoice number? July 24, 2006, 11:41 pm OBE Balance January 5, 2007, 7:58 pm Re: Vendor balance January 5, 2007, 7:28 am Vendor balance January 4, 2007, 7:19 am Customer Job Balance February 22, 2007, 9:45 am Opening Balance November 3, 2008, 12:27 pm A/P Opening Balance - QB 2008 August 4, 2008, 9:31 pm