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Open invoice with zero balance

 

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Subject Author Date
Open invoice with zero balance Meebers 08-06-2009
Posted by Laura on August 9, 2009, 7:31 am
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>
>>Cannot figure out a way to correct this. Invoiced a customer, they paid
>>$50
>>too much. Cut them a check (as a seperate action rather than doing it
>>from
>>the payment received) for the overage. Now when I do an open invoice
>>report, that customer is shown on that list even though the balance is
>>$0.00.
>>
> Go to receive payments & apply the credit to the open invoice. 0 balance
> will no longer show on open invoices

I guess you missed the part about there being no invoice. Customer has a 0
balance -- no invoice to apply the credit to. Also the credit actually has
been given to the customer so you don't want to apply it to another invoice.


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