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Posted by Golden California Girls on February 20, 2007, 10:58 am
Please log in for more thread options Linds wrote:
>> Something changed in our quickbooks settings. We have quicks books
>> premier Manufactering 2004 running on Windows XP.
>>
>> When it is started it says something about (multi user)(admin) in the
>> title bar, then it pops up a dialog box saying something about adding
>> a new user yes or no. but that dialog box is up for only a split
>> second before all of quick books is shut down.
>>
>> Funny thing is we never set up mulitiple users. We have always had it
>> running on 1 computer and there never was a username or password to
>> access it.
>>
>> My question now is, how can I get quick books back to how we had it
>> before. Because now when we start it up it doesn't let us click on
>> anything and then shuts down.
>>
>> Help!
>
> I have some new information on this "problem that may help someone to
> help me diagnosis the problem. I installed quickbooks on another
> computer. I then opened up our data file with absolutely no
> problems. No pop ups asking me if I want to create more users and
> then giving me no time to do so before shutting itself down.
>
> I feel really strongly that somehow we inadvertently reset the program
> to be in the mulituser mode. Because like I said in the title bar of
> quickbooks it is displaying
>
> QuickBooks Premier Manufacturing and Wholesale Edition 2004 (multi-
> user)(admin)
>
> Like I said we never set it up to be multi user that I know of and I
> don't know how to undo this and I don't even have a chance to look
> around.
>
> Is there a way to start quick books up in safe mode or somehow so I
> could try to reset this problem.
>
> thanks
>
Go to any computer that could open the file. Don't try and open the file,
instead open one of the sample files. Set the sample multi-user. Then set the
sample single user. Now open your company file. Should work.
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