Payments to Deposit lists a cheque that was already deposited; Undeposited Funds balance is 0

Posted by Larry Sabo on October 30, 2009, 10:48 pm

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Greetings,

I have a problem I've posted for help on in the Intuit QuickBooks
Community but have had zero answers since posting it a week ago. I'd
be grateful for nay help anyone can offer here.

The problem is as follows:

"Payments to Deposit" shows a cheque that was already deposited and
"Undeposited Funds" shows 0. No VOIDed or DELETED transactions since
the subject trans. Recently converted QBPv5-> QBP2007-> QBP2009.

Anyone have any suggestions?

Larry

Posted by MM on October 31, 2009, 8:48 am

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> Greetings,

> I have a problem I've posted for help on in the Intuit QuickBooks

> Community but have had zero answers since posting it a week ago. I'd

> be grateful for nay help anyone can offer here.

> The problem is as follows:

> "Payments to Deposit" shows a cheque that was already deposited and

> "Undeposited Funds" shows 0. No VOIDed or DELETED transactions since

> the subject trans. Recently converted QBPv5-> QBP2007-> QBP2009.

> Anyone have any suggestions?

> Larry

Larry -

I would suggest 3 things here. First thing is maybe you accidentally
deposited it under another account. Go to the payment and click on
History on the top of the screen. You can follow all the transactions
for that payment and see if it got deposited with another payment
somewhere. Click on it and see what you find out.

If there are no transactions and that payment was indeed processes but
no deposited anywhere, you can always delete it and try to re-enter
it. But I would be careful to check the above step first in case it
pulls funds out of another account.

The other thing is that you possibly need to rebuild your qbw file. If
all else fails, try that. Be sure to back up as a QBB file first and
make a copy of your QBW file saved to the desktop. Then run the
verifty and rebuild. It will do another backup and you'll have three
backups just to be safe.

Good Luck

Posted by Larry Sabo on November 1, 2009, 8:08 am

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>> Greetings,

>> I have a problem I've posted for help on in the Intuit QuickBooks

>> Community but have had zero answers since posting it a week ago. I'd

>> be grateful for nay help anyone can offer here.

>> The problem is as follows:

>> "Payments to Deposit" shows a cheque that was already deposited and

>> "Undeposited Funds" shows 0. No VOIDed or DELETED transactions since

>> the subject trans. Recently converted QBPv5-> QBP2007-> QBP2009.

>> Anyone have any suggestions?

>> Larry

>Larry -

>I would suggest 3 things here. First thing is maybe you accidentally

>deposited it under another account. Go to the payment and click on

>History on the top of the screen. You can follow all the transactions

>for that payment and see if it got deposited with another payment

>somewhere. Click on it and see what you find out.

>If there are no transactions and that payment was indeed processes but

>no deposited anywhere, you can always delete it and try to re-enter

>it. But I would be careful to check the above step first in case it

>pulls funds out of another account.

>The other thing is that you possibly need to rebuild your qbw file. If

>all else fails, try that. Be sure to back up as a QBB file first and

>make a copy of your QBW file saved to the desktop. Then run the

>verifty and rebuild. It will do another backup and you'll have three

>backups just to be safe.

>Good Luck

Ruckell23, thanks kindly for the suggestion. I will do that in a
minute. As for the rebuild, I forgot to mention that I did run the
file validator and it siad there were no errors. Will report back with
my findings.

Larry

Posted by Larry Sabo on November 1, 2009, 4:20 pm

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>>> Greetings,

>>>

>>> I have a problem I've posted for help on in the Intuit QuickBooks

>>> Community but have had zero answers since posting it a week ago. I'd

>>> be grateful for nay help anyone can offer here.

>>>

>>> The problem is as follows:

>>>

>>> "Payments to Deposit" shows a cheque that was already deposited and

>>> "Undeposited Funds" shows 0. No VOIDed or DELETED transactions since

>>> the subject trans. Recently converted QBPv5-> QBP2007-> QBP2009.

>>>

>>> Anyone have any suggestions?

>>>

>>> Larry

>>Larry -

>>I would suggest 3 things here. First thing is maybe you accidentally

>>deposited it under another account. Go to the payment and click on

>>History on the top of the screen. You can follow all the transactions

>>for that payment and see if it got deposited with another payment

>>somewhere. Click on it and see what you find out.

>>If there are no transactions and that payment was indeed processes but

>>no deposited anywhere, you can always delete it and try to re-enter

>>it. But I would be careful to check the above step first in case it

>>pulls funds out of another account.

>>The other thing is that you possibly need to rebuild your qbw file. If

>>all else fails, try that. Be sure to back up as a QBB file first and

>>make a copy of your QBW file saved to the desktop. Then run the

>>verifty and rebuild. It will do another backup and you'll have three

>>backups just to be safe.

>>Good Luck

>Ruckell23, thanks kindly for the suggestion. I will do that in a

>minute. As for the rebuild, I forgot to mention that I did run the

>file validator and it siad there were no errors. Will report back with

>my findings.

>Larry

Hi again MM. I verified that the payment was deposited to the correct
account, and it was, along with another payment deposited at the same
etime and for which I have no pending deposit. So, it looks like I
need to try multiple file rebuilds and see what that nets. Will update
the thread after doing so.

Cheers,
Larry

Posted by Larry Sabo on November 3, 2009, 10:21 pm

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>>>> Greetings,

>>>>

>>>> I have a problem I've posted for help on in the Intuit QuickBooks

>>>> Community but have had zero answers since posting it a week ago. I'd

>>>> be grateful for nay help anyone can offer here.

>>>>

>>>> The problem is as follows:

>>>>

>>>> "Payments to Deposit" shows a cheque that was already deposited and

>>>> "Undeposited Funds" shows 0. No VOIDed or DELETED transactions since

>>>> the subject trans. Recently converted QBPv5-> QBP2007-> QBP2009.

>>>>

>>>> Anyone have any suggestions?

>>>>

>>>> Larry

>>>

>>>Larry -

>>>

>>>I would suggest 3 things here. First thing is maybe you accidentally

>>>deposited it under another account. Go to the payment and click on

>>>History on the top of the screen. You can follow all the transactions

>>>for that payment and see if it got deposited with another payment

>>>somewhere. Click on it and see what you find out.

>>>

>>>If there are no transactions and that payment was indeed processes but

>>>no deposited anywhere, you can always delete it and try to re-enter

>>>it. But I would be careful to check the above step first in case it

>>>pulls funds out of another account.

>>>

>>>The other thing is that you possibly need to rebuild your qbw file. If

>>>all else fails, try that. Be sure to back up as a QBB file first and

>>>make a copy of your QBW file saved to the desktop. Then run the

>>>verifty and rebuild. It will do another backup and you'll have three

>>>backups just to be safe.

>>>

>>>Good Luck

>>Ruckell23, thanks kindly for the suggestion. I will do that in a

>>minute. As for the rebuild, I forgot to mention that I did run the

>>file validator and it siad there were no errors. Will report back with

>>my findings.

>>Larry

>Hi again MM. I verified that the payment was deposited to the correct

>account, and it was, along with another payment deposited at the same

>etime and for which I have no pending deposit. So, it looks like I

>need to try multiple file rebuilds and see what that nets. Will update

>the thread after doing so.

>Cheers,

>Larry

Talking to myself again, which is not a good sign. :-) Anyway, I
rebuilt the file three times but it made absolutely no difference.
I'll have to read up on building a portable version of the file and
restoring it over the data file, as Laura suggested, and see if that
helps.

Larry