Problem after deleting a bill that was paid by check now reconciled

Posted by David on April 6, 2009, 12:43 pm

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I goofed today and deleted the wrong bill. It was one that was paid by
a check cleared in a previous month (Feb 2009) that is reconciled. The
check that paid it shows the original total amount, but doesn't pay/
include the invoice or any discounts or credits originally paid. I re-
entered the bill, but when I try to do anything with the check such as
checking off invoices for it to include in the payment or unclearing
it in the register, I get a Microsoft error message (Application must
close) when the transaction tries to save and I have to end QB.

I would consider offsetting the bill with credits left on the account,
but it leaves a discount attributable to the bill that is still paid
on the check.

Running QB2003 on WinXP.

Anybody have a solution?

Posted by Laura on April 6, 2009, 2:40 pm

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>I goofed today and deleted the wrong bill. It was one that was paid by

> a check cleared in a previous month (Feb 2009) that is reconciled. The

> check that paid it shows the original total amount, but doesn't pay/

> include the invoice or any discounts or credits originally paid. I re-

> entered the bill, but when I try to do anything with the check such as

> checking off invoices for it to include in the payment or unclearing

> it in the register, I get a Microsoft error message (Application must

> close) when the transaction tries to save and I have to end QB.

> I would consider offsetting the bill with credits left on the account,

> but it leaves a discount attributable to the bill that is still paid

> on the check.

> Running QB2003 on WinXP.

> Anybody have a solution?

Sounds like your file has a physical problem that is causing the program to
crash.

You may need to delete that check to stop the program from crashing. Then I
would run a Data Verification to see if there is any file corruption. You
may also need to rebuild the file a few times to clear all errors.

Posted by David on April 7, 2009, 10:38 am

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> You may need to delete that check to stop the program from crashing. Then=

> would run a Data Verification =A0to see if there is any file corruption. =

You

> may also need to rebuild the file a few times to clear all errors.- Hide =

quoted text -

Good advice, THANKS! A rebuild allowed me to delete the check and re-
enter.