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Problems reinstalling QB '05

 

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Subject Author Date
Problems reinstalling QB '05 CLPosts 04-19-2007
Posted by CLPosts on April 19, 2007, 7:51 pm
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I had to reformat my computer, and I now have Startup Monitor on it.
It gives me an error that _startup_nu.exe is trying to log my
keystrokes. The program will not install unless I allow this. I
thought nu.exe was a Norton Utilities file. Anyone know what this
file is? I can't find it anywhere online.


Posted by Laura on April 19, 2007, 8:27 pm
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>I had to reformat my computer, and I now have Startup Monitor on it.
> It gives me an error that _startup_nu.exe is trying to log my
> keystrokes. The program will not install unless I allow this. I
> thought nu.exe was a Norton Utilities file. Anyone know what this
> file is? I can't find it anywhere online.

I can't help you on the nu.exe file but if it did not install with Norton
then I would uninstall it and scan your PC for spyware before installing
anything else.

Where did you get startup Monitor? I know that they say to disable A/V
software when installing QB so I would disable SM too.


Posted by HeyBub on April 19, 2007, 9:16 pm
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CLPosts wrote:
> I had to reformat my computer, and I now have Startup Monitor on it.
> It gives me an error that _startup_nu.exe is trying to log my
> keystrokes. The program will not install unless I allow this. I
> thought nu.exe was a Norton Utilities file. Anyone know what this
> file is? I can't find it anywhere online.

"NU.EXE" is, indeed, the old Norton Utility program. That doesn't mean:

1. That something else by the same name isn't running,
2. That a bit of maleware is masquerading as Norton,
3. That NU has been corrupted by a piece of malware.

The first dog out of the shoot should be to scan your machine with at least
three or four malware programs.



Posted by HeyBub on April 20, 2007, 8:40 am
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HeyBub wrote:
> CLPosts wrote:
>> I had to reformat my computer, and I now have Startup Monitor on it.
>> It gives me an error that _startup_nu.exe is trying to log my
>> keystrokes. The program will not install unless I allow this. I
>> thought nu.exe was a Norton Utilities file. Anyone know what this
>> file is? I can't find it anywhere online.
>
> "NU.EXE" is, indeed, the old Norton Utility program. That doesn't
> mean:
> 1. That something else by the same name isn't running,
> 2. That a bit of maleware is masquerading as Norton,
> 3. That NU has been corrupted by a piece of malware.
>
> The first dog out of the shoot should be to scan your machine with at
> least three or four malware programs.

Correction: Should be "... first dog out of the CHUTE...," although shooting
is sometimes appropriate in situations similar.



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