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Subject Author Date
QB Regular 2006 PDF problem Richard 01-14-2008
Posted by Richard on January 14, 2008, 10:57 am
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I'm rather stuck because I now cannot send pdf sales receipts but always
previously been able to. I get an error message to say printer not
activated error code -30. Also I get the message QB is unable to
access the requested file. It may already be open.

Looking in printers I have the QB PDF converter listed there but for
whatever reason it does not appear in the drop down list of printers in
QB. I really would appreciate some assistance please.

Very many thanks
--
Richard



Posted by Laura on January 14, 2008, 6:58 pm
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> I'm rather stuck because I now cannot send pdf sales receipts but always
> previously been able to. I get an error message to say printer not
> activated error code -30. Also I get the message QB is unable to access
> the requested file. It may already be open.
>
> Looking in printers I have the QB PDF converter listed there but for
> whatever reason it does not appear in the drop down list of printers in
> QB. I really would appreciate some assistance please.
>
> Very many thanks

I tried printing to the Intuit PDF writer and got the same error message. I
was able to select "Save as PDF" and that worked.

I don't think Intuit intended us to use the Intuit pdf "printer" to create
PDF files and that is why we get the error message.


Posted by Richard on January 14, 2008, 7:31 pm
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In his posting of Mon, 14 Jan 2008, Laura writes
>> I'm rather stuck because I now cannot send pdf sales receipts but
>>always previously been able to. I get an error message to say
>>printer not activated error code -30. Also I get the message QB is
>>unable to access the requested file. It may already be open.
>>
>> Looking in printers I have the QB PDF converter listed there but for
>>whatever reason it does not appear in the drop down list of printers
>>in QB. I really would appreciate some assistance please.
>>
>> Very many thanks
>
>I tried printing to the Intuit PDF writer and got the same error
>message. I was able to select "Save as PDF" and that worked.

Thanks Laura

For me that option is greyed out, bet that should be a lead to someone
more computer savvy than me.

>
>I don't think Intuit intended us to use the Intuit pdf "printer" to
>create PDF files and that is why we get the error message.

Well what would be the point of the Email button if not to send the form
as a pdf<G> It has always worked perfectly for me for me for about a
year so I cannot help feeling something has gone wrong. All very
frustrating. I am able to get around it an inefficient way by selecting
a a pdf utility I have purchased, but it is such a poor substitute!

Cheers
--
Richard



Posted by Laura on January 14, 2008, 7:59 pm
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> In his posting of Mon, 14 Jan 2008, Laura writes
>>> I'm rather stuck because I now cannot send pdf sales receipts but always
>>> previously been able to. I get an error message to say printer not
>>> activated error code -30. Also I get the message QB is unable to
>>> access the requested file. It may already be open.
>>>
>>> Looking in printers I have the QB PDF converter listed there but for
>>> whatever reason it does not appear in the drop down list of printers in
>>> QB. I really would appreciate some assistance please.
>>>
>>> Very many thanks
>>
>>I tried printing to the Intuit PDF writer and got the same error message.
>>I was able to select "Save as PDF" and that worked.
>
> Thanks Laura
>
> For me that option is greyed out, bet that should be a lead to someone
> more computer savvy than me.
>
>>
>>I don't think Intuit intended us to use the Intuit pdf "printer" to create
>>PDF files and that is why we get the error message.
>
> Well what would be the point of the Email button if not to send the form
> as a pdf<G> It has always worked perfectly for me for me for about a
> year so I cannot help feeling something has gone wrong. All very
> frustrating. I am able to get around it an inefficient way by selecting a
> a pdf utility I have purchased, but it is such a poor substitute!
>
> Cheers

I've read this suggestion elsewhere....maybe it will work for you...Go into
Printers & Faxes and delete the Quickbooks PDF converter entry. Restart
Quickbooks. This entry is supposed to get recreated the next time you use
it. It is possible that your entry got corrupted.


Posted by Allan Martin on January 15, 2008, 7:52 am
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> In his posting of Mon, 14 Jan 2008, Laura writes
>>> I'm rather stuck because I now cannot send pdf sales receipts but always
>>> previously been able to. I get an error message to say printer not
>>> activated error code -30. Also I get the message QB is unable to
>>> access the requested file. It may already be open.
>>>
>>> Looking in printers I have the QB PDF converter listed there but for
>>> whatever reason it does not appear in the drop down list of printers in
>>> QB. I really would appreciate some assistance please.
>>>
>>> Very many thanks
>>
>>I tried printing to the Intuit PDF writer and got the same error message.
>>I was able to select "Save as PDF" and that worked.
>
> Thanks Laura
>
> For me that option is greyed out, bet that should be a lead to someone
> more computer savvy than me.
>
>>
>>I don't think Intuit intended us to use the Intuit pdf "printer" to create
>>PDF files and that is why we get the error message.
>
> Well what would be the point of the Email button if not to send the form
> as a pdf<G> It has always worked perfectly for me for me for about a
> year so I cannot help feeling something has gone wrong. All very
> frustrating. I am able to get around it an inefficient way by selecting a
> a pdf utility I have purchased, but it is such a poor substitute!

Utilities like CutePDF will allow you to print to PDF files and can be down
loaded for free. I do however recommend investing in ther professional
version it is not expensive and well worth it.


>
> Cheers
> --
> Richard
>
>


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