QB08/09: Not able to reconcile with a discrepency

Posted by Boppy on October 27, 2008, 6:34 pm

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In earlier versions of Quickbooks when I had a discrepency with a
reconciliation I was able to enter an adjustment so I could reconcile
and carry on.

Today I have a $76 discrepency because an amount was not included in
last month's reconciliation and rather than leave it as an uncleared
transaction I would like to enter it this month and get rid of it.

However, even though QB's help files say that I can click on the
"adjustment" option, this does not appear.

Another oddity is that if I click on "modify" I get the same window
telling me to go and fix the discrepency myself or leave. There is
nowhere for me to enter interest or back charges.

Here's a screenshot of what I get:
http://www.flickr.com/photos/28766287@N07/2976396186/

I'd be grateful if someone could help me with this. I need to get my
tax paid by tomorrow morning and it's a public holiday here so the
Quicken helpdesk is closed.

Thanks in advance,
Jo