QB2003 paswords changed themselves

Posted by Z Man on July 5, 2006, 12:55 pm

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Our small office is running Quickbooks Premiere 2003 Accountants Edition,
five user version. We run in multi user mode and have four users set up.
When I arrived in the office this morning, I could not access my QB file.
Regardless of which user/pw combo I tried, none were valid. When I
eventually managed to access my file, I found that all four of the users/pws
had been changed. The users were the same, but the pw for each had become a
random combination of six letters and numbers. I tried to change one, but
the change did not 'take' and I must still use the random password.

I am completely bewildered as to how this could have happened. No one was in
the office over the Independence Day weekend and no one used the computer
system at all. How could the passwords for all my accounts have changed
themselves?

Posted by Allan Martin on July 5, 2006, 1:04 pm

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> Our small office is running Quickbooks Premiere 2003 Accountants Edition,

> five user version. We run in multi user mode and have four users set up.

> When I arrived in the office this morning, I could not access my QB file.

> Regardless of which user/pw combo I tried, none were valid. When I

> eventually managed to access my file, I found that all four of the

> users/pws

> had been changed. The users were the same, but the pw for each had become

> a

> random combination of six letters and numbers. I tried to change one, but

> the change did not 'take' and I must still use the random password.

> I am completely bewildered as to how this could have happened. No one was

> in

> the office over the Independence Day weekend and no one used the computer

> system at all. How could the passwords for all my accounts have changed

> themselves?

Perhaps Yankee Doddle Dandy broke into your office on the 4th and chaged
them or someone changed them before the weekend. How do you know no one was
in during the weekend? Did you look for foot prints?

Posted by Z Man on July 5, 2006, 7:58 pm

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> > Our small office is running Quickbooks Premiere 2003 Accountants

Edition,

> > five user version. We run in multi user mode and have four users set up.

> > When I arrived in the office this morning, I could not access my QB

file.

> > Regardless of which user/pw combo I tried, none were valid. When I

> > eventually managed to access my file, I found that all four of the

> > users/pws

> > had been changed. The users were the same, but the pw for each had

become

> > a

> > random combination of six letters and numbers. I tried to change one,

but

> > the change did not 'take' and I must still use the random password.

> >

> > I am completely bewildered as to how this could have happened. No one

was

> > in

> > the office over the Independence Day weekend and no one used the

computer

> > system at all. How could the passwords for all my accounts have changed

> > themselves?

> Perhaps Yankee Doddle Dandy broke into your office on the 4th and chaged

> them or someone changed them before the weekend. How do you know no one

was

> in during the weekend? Did you look for foot prints?

Yes.

Posted by Barnabas Collins on July 5, 2006, 4:41 pm

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>Our small office is running Quickbooks Premiere 2003 Accountants Edition,

>five user version. We run in multi user mode and have four users set up.

>When I arrived in the office this morning, I could not access my QB file.

>Regardless of which user/pw combo I tried, none were valid. When I

>eventually managed to access my file, I found that all four of the users/pws

>had been changed. The users were the same, but the pw for each had become a

>random combination of six letters and numbers. I tried to change one, but

>the change did not 'take' and I must still use the random password.

>I am completely bewildered as to how this could have happened. No one was in

>the office over the Independence Day weekend and no one used the computer

>system at all. How could the passwords for all my accounts have changed

>themselves?

Have you checked upper/lower case?

Did you try going into a text based program to see if characters
are being typed as intended?

Could your file have gotten corrupted?

Any worker leaving/being fired who might have sabatoged the
file? Does someone have access to the computer from offsite?
(Gotomypc?)

(I'd especially look at the last part. Some fired/laid off
employeess have beeen known to do this.

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Posted by Joanne on July 5, 2006, 5:23 pm

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> Our small office is running Quickbooks Premiere 2003 Accountants Edition,

> five user version. We run in multi user mode and have four users set up.

> When I arrived in the office this morning, I could not access my QB file.

> Regardless of which user/pw combo I tried, none were valid. When I

> eventually managed to access my file, I found that all four of the

> users/pws

> had been changed. The users were the same, but the pw for each had become

> a

> random combination of six letters and numbers. I tried to change one, but

> the change did not 'take' and I must still use the random password.

> I am completely bewildered as to how this could have happened. No one was

> in

> the office over the Independence Day weekend and no one used the computer

> system at all. How could the passwords for all my accounts have changed

> themselves?

How did you learn the random, new password?

I had an odd occurrence on an older version of QB after tax season (QB 2004
I think). A set of books which was not pass word protected began requiring
a password and the user name was that of another client which is password
protected. The problem is, the password is not the same. So I no longer
have access to the books.

Sincerely,
Joanne