QB2009 registration torture

Posted by BetaB4 on June 26, 2009, 4:21 pm

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I sure do resent the torture that one now must go through to register QB2009
QuickBooks.

Having used QuickBooks since QB 4.0, it sure is annoying to now have to call
in to register QB2009, and then to have to fight off the mandatory
double-talk sales pitch where they try to get users to purchase additional
services. Aside from having to call in in the first place, what I really
dislike is the deceptive way that they word their pitch when trying to get
people to do things like upgrade their level of payroll service
subscription. They use terms like the standard payroll is "outdated" for
QB2009, and that they "no longer support" standard payroll and therefore --
for QB2009 -- you need to upgrade to "enhanced payroll".

I could go on, but I think I'll stop here before I start getting into
thoughts of unfair and deceptive acts and practices, etc.

Posted by dpb on June 26, 2009, 4:48 pm

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BetaB4 wrote:
...

> I could go on, but I think I'll stop here before I start getting into

> thoughts of unfair and deceptive acts and practices, etc.

If it is really blatant (probably deliberately not given the size of
Intuit and the number of corporate leagle beagles they've bound to have
had review marketing ploys), one could always file a complaint w/ your
State AG office for consumer affairs, wherever that may be in a
particular State's bureaucracy.

Of course can't ever hurt to cc: Intuit Corporate on a copy of a such a
notification; the worst they can do is ignore it... :)

--

Posted by Haskel LaPort on June 27, 2009, 6:59 am

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I hate it when someone cries in my beer. You sound as if the boys and girls
at Intuit water board their customers.

>I sure do resent the torture that one now must go through to register

>QB2009 QuickBooks.

> Having used QuickBooks since QB 4.0, it sure is annoying to now have to

> call in to register QB2009, and then to have to fight off the mandatory

> double-talk sales pitch where they try to get users to purchase additional

> services. Aside from having to call in in the first place, what I really

> dislike is the deceptive way that they word their pitch when trying to get

> people to do things like upgrade their level of payroll service

> subscription. They use terms like the standard payroll is "outdated" for

> QB2009, and that they "no longer support" standard payroll and

> therefore -- for QB2009 -- you need to upgrade to "enhanced payroll".

> I could go on, but I think I'll stop here before I start getting into

> thoughts of unfair and deceptive acts and practices, etc.

Posted by Golden California Girls on June 27, 2009, 11:54 am

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Haskel LaPort wrote:

> I hate it when someone cries in my beer. You sound as if the boys and

> girls at Intuit water board their customers.

Naw, just grab by the ankles, hold them upside down and shake till all the money
falls out of their pockets!

Posted by StacyQB on June 28, 2009, 6:27 am

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wrote:

> Haskel LaPort wrote:

> > I hate it when someone cries in my beer. You sound as if the boys and

> > girls at Intuit water board their customers.

> Naw, just grab by the ankles, hold them upside down and shake till all th=

e money

> falls out of their pockets!

For what it's worth, I've sent a link to this thread directly to a
program manager at Intuit.

Regards,
Stacy Kildal
www.kildalservices.com