QB2009 registration torture

Posted by dpb on June 30, 2009, 10:33 am

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Haskel LaPort wrote:

>> Haskel LaPort wrote:

>> ...

>>> Intuit, instead of offering the enhanced version could have kept all

>>> the features in just one version call it QB Payroll and make everyone

>>> pay the "Enhanced" price. thank you boys and girls at Intuit.

>> ...

>> OTOH, they _COULD_ have continued one version and retained its

>> features in the base product but chose not to...

>> One can spin anything anyhow one wishes but it doesn't mean the choice

>> made was out of altruism to the enduser.

> All to true but I do belive Intuit loves us.

...
What they love is our $$...

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Posted by Golden California Girls on June 30, 2009, 11:47 am

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dpb wrote:

> Haskel LaPort wrote:

>>> Haskel LaPort wrote:

>>> ...

>>>> Intuit, instead of offering the enhanced version could have kept

>>>> all the features in just one version call it QB Payroll and make

>>>> everyone pay the "Enhanced" price. thank you boys and girls at Intuit.

>>> ...

>>>

>>> OTOH, they _COULD_ have continued one version and retained its

>>> features in the base product but chose not to...

>>>

>>> One can spin anything anyhow one wishes but it doesn't mean the

>>> choice made was out of altruism to the enduser.

>> All to true but I do belive Intuit loves us.

> ...

> What they love is our $$...

To Serve Man
http://en.wikipedia.org/wiki/To_Serve_Man_(The_Twilight_Zone)

Posted by Haskel LaPort on June 30, 2009, 1:04 pm

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> dpb wrote:

>> Haskel LaPort wrote:

>>>

>>>> Haskel LaPort wrote:

>>>> ...

>>>>> Intuit, instead of offering the enhanced version could have kept

>>>>> all the features in just one version call it QB Payroll and make

>>>>> everyone pay the "Enhanced" price. thank you boys and girls at Intuit.

>>>> ...

>>>>

>>>> OTOH, they _COULD_ have continued one version and retained its

>>>> features in the base product but chose not to...

>>>>

>>>> One can spin anything anyhow one wishes but it doesn't mean the

>>>> choice made was out of altruism to the enduser.

>>>

>>> All to true but I do belive Intuit loves us.

>> ...

>> What they love is our $$...

> To Serve Man

> http://en.wikipedia.org/wiki/To_Serve_Man_(The_Twilight_Zone)

I can not picture the boys and girls at Intuit cooking up a fricassee of
Golden California Girls.

Posted by Andrew on June 30, 2009, 8:25 pm

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dpb wrote:

> ...

> What they love is our $$...

True! Seems like a lot of people forget this simple fact. Let me hit
people over the head - As a publically traded company owned by share
holders, I would hope so. Intuit is NOT in business to "be nice".

Now, whether or not being "nice" to your customers (even if losing money in
the short term to gain good will and perhaps additional revenue/profits in
the long term is a different story,but they're not in business to be purely
altruistic to their end users.)
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Regards -

- Andrew

Posted by dpb on June 30, 2009, 8:31 pm

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Andrew wrote:

> dpb wrote:

>> ...

>> What they love is our $$...

> True! Seems like a lot of people forget this simple fact. Let me hit

> people over the head - As a publically traded company owned by share

> holders, I would hope so. Intuit is NOT in business to "be nice".

...
I don't have a problem w/ the concept; what I disapprove of is the
required generation of revenue w/o providing additional benefit to the
end user.

Having been self-employed for 30 years, I fully understand both ends of
that dichotomy as I'm sure many other users do as well. If I'm not
perceived as providing value my clients will go elsewhere; meanwhile
I've got to generate sufficient revenue to pay the bills.

Intuit obviously has to do the same; I just think they've recently lost
sight of the customer in pursuit of the former. Or, perhaps the problem
is they have built such a large overhead corporate structure that
requires maintenance they simply are running out of ways to produce more
value other than by the unbundling ploy. I have a couple of other
software products whose companies also seem to be having similar
problems in their business models.

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