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Subject Author Date
QBPro 2007 installation problem with .NET paul.danaher 12-23-2006
Posted by paul.danaher on December 23, 2006, 6:06 pm
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I upgraded and ran the installation program, which insists that I need
Microsoft .NET 1.1 installed. As I just spent a week with MS tech
support installing Microsoft .NET 2.0 and patches to fix a Word XP
problem, I'm not really surprised that the installation is failing,
with an error number that doesn't match anything in the knowledge base
[Error:-2147483641 There was a problem installing "Microsoft .NET
Framework 1.1 Service Pack 1"]
Any suggestions, please?


Posted by QB_Guru_Amy on December 27, 2006, 11:16 am
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Hi Paul!

Do you need the Microsoft .NET 2.0 for the Word problem you were
having? Or will reinstalling 1.1 fix the Word issue too? I would
suggest reinstalling 1.1 if you can. Here is a link to the Microsoft
site:

http://support.microsoft.com/default.aspx?scid=kb;en-us;885055

Thanks!
QB_Guru_Amy

http://www.quickbooksgroup.com


Posted by James Colbert on December 27, 2006, 3:46 pm
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I agree with what Amy has suggested, however, before overwriting the .net
2.0 install, I would make a back up image of your system partition (and
whatever other partition might be affected by such a change). That way, if
things go south, you'll at least be able to get back to where you are now.

If you don't have an imaging program, I highly recommend Acronis True Image
10:

http://www.acronis.com/homecomputing/products/trueimage/

James



> Hi Paul!
>
> Do you need the Microsoft .NET 2.0 for the Word problem you were
> having? Or will reinstalling 1.1 fix the Word issue too? I would
> suggest reinstalling 1.1 if you can. Here is a link to the Microsoft
> site:
>
> http://support.microsoft.com/default.aspx?scid=kb;en-us;885055
>
> Thanks!
> QB_Guru_Amy
>
> http://www.quickbooksgroup.com
>


Posted by paul.danaher on December 28, 2006, 11:06 am
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James Colbert wrote:
> I agree with what Amy has suggested, however, before overwriting the .net
> 2.0 install, I would make a back up image of your system partition (and
> whatever other partition might be affected by such a change). That way, if
> things go south, you'll at least be able to get back to where you are now.
>
> If you don't have an imaging program, I highly recommend Acronis True Image
> 10:
>
> http://www.acronis.com/homecomputing/products/trueimage/
>
> James

After spending about three hours on the phone with QBPro installation
support, we concluded that it would be okay to uninstall .NET 2.0, run
the QBPro 2007 installation file - which would install .NET 1.1 (needed
only for the QBPro installation), then uninstall .NET 1.1 and
re-install .NET 2.0. This round of attempts failed (a) when the
software refused to recognise the licence and product numbers as valid
or (b) when attempts to install .NET 1.1 failed (error messages
aborting .NET 1.1 installation). We removed and reinstalled Visual C++
Redistributable, and did it all again, without success.
At this point, the support tech mentioned that they were getting a lot
of problems with XP Home, and asked if I had a machine with XP Pro
(mine is the only one still running XP Home)..
So I'm finishing up all the work this year with QBPro 2006, and then
I'll dump all my files to our external network storage device and spend
a weekend upgrading this machine.
I'll keep you posted.


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