Quickbooks error (-6000,-83)

Posted by K.J. 44 on September 12, 2006, 5:22 pm

Please log in for more thread options

Hi,

I am the IT Administrator for a small company. I loaded quickbooks
2006 on my server and set up multi user mode. Whenever anyone tries to
access the company file on the network share (on the same server), they
receive:

An error occurred while QuickBooks tried to access the company file.
Please try again. if the problem persists contact Intuit Technical
Suppor tnad provide them with the following error codes: (-6000,-83)

if I try to open this directly from the server I receive the same
error.

Thanks in advance.

Posted by Allan Martin on September 12, 2006, 6:30 pm

Please log in for more thread options

> Hi,

> I am the IT Administrator for a small company. I loaded quickbooks

> 2006 on my server and set up multi user mode. Whenever anyone tries to

> access the company file on the network share (on the same server), they

> receive:

> An error occurred while QuickBooks tried to access the company file.

> Please try again. if the problem persists contact Intuit Technical

> Suppor tnad provide them with the following error codes: (-6000,-83)

> if I try to open this directly from the server I receive the same

> error.

> Thanks in advance.

I would call Technical Support if the problem persists.

Posted by HeyBub on September 12, 2006, 6:45 pm

Please log in for more thread options

K.J. 44 wrote:

> Hi,

> I am the IT Administrator for a small company. I loaded quickbooks

> 2006 on my server and set up multi user mode. Whenever anyone tries

> to access the company file on the network share (on the same server),

> they receive:

> An error occurred while QuickBooks tried to access the company file.

> Please try again. if the problem persists contact Intuit Technical

> Suppor tnad provide them with the following error codes: (-6000,-83)

> if I try to open this directly from the server I receive the same

> error.

> Thanks in advance.

Has it EVER worked? If you have no data, there's not much QB can do.
However:

Found the following on QB forums. While not for your produce (it's for 2005)
and not exactly the same message (6000 301), it will give you something to
do while you wait for QB tech support:

"if your trying to open up your company file & you encounter that error
msg., you should just restore your most recent back up. but make sure that
it's a good back up. but if your company file is open, resort each & every
lists in qb then verify your company file. afterwards rebuild it. then
verify it again. if your company file is still open & still has that error
msg., press F2 then F3 click on the open file tab then choose a file that
says qbwin.log then click on open file. copy everything in the wordpad then
paste it in MS word. you would be able to find the error. once you find the
error. delete the transaction then rebuild your file."

Posted by K.J. 44 on September 12, 2006, 6:56 pm

Please log in for more thread options

It is not a new quickbooks file. Our CFO was working with it. Now
that our server is up and running, we wanted to put the file on a
network share so that they do not have to pass the file around on a pen
drive between our CFO, CEO, and Controller.

HeyBub wrote:

> K.J. 44 wrote:

> > Hi,

> >

> > I am the IT Administrator for a small company. I loaded quickbooks

> > 2006 on my server and set up multi user mode. Whenever anyone tries

> > to access the company file on the network share (on the same server),

> > they receive:

> >

> > An error occurred while QuickBooks tried to access the company file.

> > Please try again. if the problem persists contact Intuit Technical

> > Suppor tnad provide them with the following error codes: (-6000,-83)

> >

> > if I try to open this directly from the server I receive the same

> > error.

> >

> > Thanks in advance.

> Has it EVER worked? If you have no data, there's not much QB can do.

> However:

> Found the following on QB forums. While not for your produce (it's for 2005)

> and not exactly the same message (6000 301), it will give you something to

> do while you wait for QB tech support:

> "if your trying to open up your company file & you encounter that error

> msg., you should just restore your most recent back up. but make sure that

> it's a good back up. but if your company file is open, resort each & every

> lists in qb then verify your company file. afterwards rebuild it. then

> verify it again. if your company file is still open & still has that error

> msg., press F2 then F3 click on the open file tab then choose a file that

> says qbwin.log then click on open file. copy everything in the wordpad then

> paste it in MS word. you would be able to find the error. once you find the

> error. delete the transaction then rebuild your file."

Posted by Laura on September 12, 2006, 7:36 pm

Please log in for more thread options

Can you open one of the sample files?

Can you open up the file on a stand alone computer (not the server)?

I would try and rule out networking issues from data/file corruption.

> It is not a new quickbooks file. Our CFO was working with it. Now

> that our server is up and running, we wanted to put the file on a

> network share so that they do not have to pass the file around on a pen

> drive between our CFO, CEO, and Controller.

> HeyBub wrote:

>> K.J. 44 wrote:

>> > Hi,

>> >

>> > I am the IT Administrator for a small company. I loaded quickbooks

>> > 2006 on my server and set up multi user mode. Whenever anyone tries

>> > to access the company file on the network share (on the same server),

>> > they receive:

>> >

>> > An error occurred while QuickBooks tried to access the company file.

>> > Please try again. if the problem persists contact Intuit Technical

>> > Suppor tnad provide them with the following error codes: (-6000,-83)

>> >

>> > if I try to open this directly from the server I receive the same

>> > error.

>> >

>> > Thanks in advance.

>> Has it EVER worked? If you have no data, there's not much QB can do.

>> However:

>> Found the following on QB forums. While not for your produce (it's for

>> 2005)

>> and not exactly the same message (6000 301), it will give you something

>> to

>> do while you wait for QB tech support:

>> "if your trying to open up your company file & you encounter that error

>> msg., you should just restore your most recent back up. but make sure

>> that

>> it's a good back up. but if your company file is open, resort each &

>> every

>> lists in qb then verify your company file. afterwards rebuild it. then

>> verify it again. if your company file is still open & still has that

>> error

>> msg., press F2 then F3 click on the open file tab then choose a file that

>> says qbwin.log then click on open file. copy everything in the wordpad

>> then

>> paste it in MS word. you would be able to find the error. once you find

>> the

>> error. delete the transaction then rebuild your file."