Quickbooks won't print

Posted by James Stewart on March 17, 2009, 8:45 pm

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I recently purchased a new laptop that is running Vista Home Premium.
I am using QB Pro 2008. I cannot print anything! If I click any print
or print preview button absolutely nothing happens. I don't get any
error messages, and nothing is sent to the print queue. I am able to
print from all of my other programs (the ones I use regularly anyway)
without issue.

Posted by dpb on March 17, 2009, 8:52 pm

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James Stewart wrote:

> I recently purchased a new laptop that is running Vista Home Premium.

> I am using QB Pro 2008. I cannot print anything! If I click any print

> or print preview button absolutely nothing happens. I don't get any

> error messages, and nothing is sent to the print queue. I am able to

> print from all of my other programs (the ones I use regularly anyway)

> without issue.

Check for and install updates for both the hardware and OS. Look for
any driver updates for the printer from the printer manufacturer
directly as well as/instead of MS. Then same for QB.

--

Posted by DEAU on March 17, 2009, 8:55 pm

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>I recently purchased a new laptop that is running Vista Home Premium.

> I am using QB Pro 2008. I cannot print anything! If I click any print

> or print preview button absolutely nothing happens. I don't get any

> error messages, and nothing is sent to the print queue. I am able to

> print from all of my other programs (the ones I use regularly anyway)

> without issue.

We have a new installation of Quickbooks on a Windows Vista Home machine.
We have seen something similar to this but with a partial page print instead
of a complete print. It is very repeatable and seems to chop off the page
in about the middle.

Does anyone know whqat might be causing this?

Thanks.

Dave

Posted by Haskel LaPort on March 18, 2009, 1:57 pm

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>I recently purchased a new laptop that is running Vista Home Premium.

> I am using QB Pro 2008. I cannot print anything! If I click any print

> or print preview button absolutely nothing happens. I don't get any

> error messages, and nothing is sent to the print queue. I am able to

> print from all of my other programs (the ones I use regularly anyway)

> without issue.

Are you certain that QB is configured to print to the printer in question or
is it pointing to some other print destination?

Posted by kbremner on March 18, 2009, 4:22 pm

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> >I recently purchased a new laptop that is running Vista Home Premium.

> > I am using QB Pro 2008. I cannot print anything! If I click any print

> > or print preview button absolutely nothing happens. I don't get any

> > error messages, and nothing is sent to the print queue. I am able to

> > print from all of my other programs (the ones I use regularly anyway)

> > without issue.

> Are you certain that QB is configured to print to the printer in question=

> is it pointing to some other print destination?

How would I know this?? I would have assumed that when I hit print, a
dialog box would appear and I could choose a printer if more than one
was available.