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Subject Author Date
Re: Quickbooks won't print kbremner 03-17-2009
Posted by kbremner on March 17, 2009, 8:47 pm
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> I recently purchased a new laptop that is running Vista Home Premium.
> I am using QB Pro 2008. I cannot print anything! If I click any print
> or print preview button absolutely nothing happens. I don't get any
> error messages, and nothing is sent to the print queue. I am able to
> print from all of my other programs (the ones I use regularly anyway)
> without issue.

One other thing. If I try to save the invoice as a pdf, I do get an
error telling me that it cannot and indicates that if print preview
does not work, I may have a printer problem. Not sure what the problem
might be.

Posted by Laura on March 17, 2009, 9:20 pm
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If you are having problems with printing/saving to pdf then close QB and
delete the QB pdf Converter by going to Start>>Printers. It will recreate
itself the next time you try and save a file to pdf.

> I recently purchased a new laptop that is running Vista Home Premium.
> I am using QB Pro 2008. I cannot print anything! If I click any print
> or print preview button absolutely nothing happens. I don't get any
> error messages, and nothing is sent to the print queue. I am able to
> print from all of my other programs (the ones I use regularly anyway)
> without issue.

One other thing. If I try to save the invoice as a pdf, I do get an
error telling me that it cannot and indicates that if print preview
does not work, I may have a printer problem. Not sure what the problem
might be.


Posted by kbremner on March 18, 2009, 6:35 am
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I deleted the PDF converter and it was recreated by QB but I was still
unable to print. There are no updated drivers or patches from Epson
for the printer and all MS updates have been installed. QB is also
updated completely.

Posted by Laura on March 18, 2009, 1:40 pm
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>I deleted the PDF converter and it was recreated by QB but I was still
> unable to print. There are no updated drivers or patches from Epson
> for the printer and all MS updates have been installed. QB is also
> updated completely.

You might try deleting and reinstalling the printer. I know Vista and
printers don't always get along nor did many of the printer manufacturers
bother to create vista friendly drivers. I've had problems getting anything
to print to my printer on our little LAN from my vista machine so anything
is possible here. I don't have a problem printing to pdf using Adobe or
CutePDF--I rarely use the Intuit pdf converter.


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