Receive only full payments

Posted by Terry K on November 7, 2007, 8:21 am

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Hello all - Wondering if someone has run into this problem before and
if there is a warning or something to alert me to this.
Recently we have received a payment from one of our vendors, in the
payment the vendor was paying quite a number of invoices, they
unfortunately short paid one invoice by $9 (a keypunch error on their
end), when posting the payment I did not notice this and it left a
balance owing on the last invoice that I checked off. Is there a
preference that I cannot locate or a setting somewhere where the user
would be notified that the payment did not match completely to the
value of the invoices selected? I have looked but cannot find anything
like that.
Any suggestions would be apprecaited so that we could catch this type
of an error immediately rather than at a point later in time.
Cheers,
Terry

Posted by L on November 7, 2007, 10:13 am

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> Hello all - Wondering if someone has run into this problem before and

> if there is a warning or something to alert me to this.

> Recently we have received a payment from one of our vendors, in the

> payment the vendor was paying quite a number of invoices,

???

> they

> unfortunately short paid one invoice by $9 (a keypunch error on their

> end), when posting the payment I did not notice this and it left a

> balance owing on the last invoice that I checked off. Is there a

> preference that I cannot locate or a setting somewhere where the user

> would be notified that the payment did not match completely to the

> value of the invoices selected? I have looked but cannot find anything

> like that.

> Any suggestions would be apprecaited so that we could catch this type

> of an error immediately rather than at a point later in time.

I am not sure at all what you are getting at. "Vendors" submit bills, which
*you* pay using the bill payment screen.

"Customer's" pay invoices. Payments are entered using the "Receive Payments"
screen. You didn't list the version of QB you are using, but in QB 2006 and
QB 2007 there is a "warning" if the invoices are either under or overpaid.

Posted by Terry K on November 7, 2007, 10:36 am

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> > Hello all - Wondering if someone has run into this problem before and

> > if there is a warning or something to alert me to this.

> > Recently we have received a payment from one of our vendors, in the

> > payment the vendor was paying quite a number of invoices,

> ???

> > they

> > unfortunately short paid one invoice by $9 (a keypunch error on their

> > end), when posting the payment I did not notice this and it left a

> > balance owing on the last invoice that I checked off. Is there a

> > preference that I cannot locate or a setting somewhere where the user

> > would be notified that the payment did not match completely to the

> > value of the invoices selected? I have looked but cannot find anything

> > like that.

> > Any suggestions would be apprecaited so that we could catch this type

> > of an error immediately rather than at a point later in time.

> I am not sure at all what you are getting at. "Vendors" submit bills, which

> *you* pay using the bill payment screen.

> "Customer's" pay invoices. Payments are entered using the "Receive Payments"

> screen. You didn't list the version of QB you are using, but in QB 2006 and

> QB 2007 there is a "warning" if the invoices are either under or overpaid.

Thank you very much for your help.

We are using Quickbooks Premier 2007.
Yes we are using the Customers>>receive payments to do this. Is this
warning something that is configurable? I do not see it as a setting
in edit>>preferences on the sales & customers tab. Is there some place
else that I should be looking?

According to Quickbooks help:
When the undistributed amount is less than amount due, Quickbooks
applies the entire amount to the invoice, leaving a balance due on the
invoice.

This is of course fine, we were just looking for the warning that you
are referring to, this would be perfect. Would anyone happen to have
an idea how to turn this feature on?

Thanks in advance,
Terry

Posted by Allan Martin on November 7, 2007, 1:07 pm

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> Hello all - Wondering if someone has run into this problem before and

> if there is a warning or something to alert me to this.

> Recently we have received a payment from one of our vendors, in the

> payment the vendor was paying quite a number of invoices, they

> unfortunately short paid one invoice by $9 (a keypunch error on their

> end), when posting the payment I did not notice this and it left a

> balance owing on the last invoice that I checked off. Is there a

> preference that I cannot locate or a setting somewhere where the user

> would be notified that the payment did not match completely to the

> value of the invoices selected? I have looked but cannot find anything

> like that.

> Any suggestions would be apprecaited so that we could catch this type

> of an error immediately rather than at a point later in time.

> Cheers,

> Terry

For now you will have to be satisfied with the large notice that displays in
the lower left hand corner of the receipt screen which tells you that an
underpayemnt was made.

In the future Intuit will be releasing a bong feature. This will involve a
mechanical hand holding a large wooden mallet poping out of the monitor and
bonging you upside your head when this occurs.

Posted by Terry K on November 7, 2007, 1:25 pm

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> > Hello all - Wondering if someone has run into this problem before and

> > if there is a warning or something to alert me to this.

> > Recently we have received a payment from one of our vendors, in the

> > payment the vendor was paying quite a number of invoices, they

> > unfortunately short paid one invoice by $9 (a keypunch error on their

> > end), when posting the payment I did not notice this and it left a

> > balance owing on the last invoice that I checked off. Is there a

> > preference that I cannot locate or a setting somewhere where the user

> > would be notified that the payment did not match completely to the

> > value of the invoices selected? I have looked but cannot find anything

> > like that.

> > Any suggestions would be apprecaited so that we could catch this type

> > of an error immediately rather than at a point later in time.

> > Cheers,

> > Terry

> For now you will have to be satisfied with the large notice that displays in

> the lower left hand corner of the receipt screen which tells you that an

> underpayemnt was made.

> In the future Intuit will be releasing a bong feature. This will involve a

> mechanical hand holding a large wooden mallet poping out of the monitor and

> bonging you upside your head when this occurs.

> - Hide quoted text -

> - Show quoted text -

Gee thanks Allan, you are correct, yes I might deserve the mallet but
I do not get the large notice that displays in the lower left corner
that you are referening to. I did expect there to be one
somewhere...it only makes sense. That is why I was asking about it
being a preference that I am skipping across. I do not get the message
that you are referring to.
If anyone knows how help me configure QB so that I can alert myself ,
even if it does involve a mallet, I would be most greatful.
Thanks Terry