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Subject Author Date
Restore from multiple backup files? Mike20878 01-25-2007
Posted by Mike20878 on January 25, 2007, 5:25 pm
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 I have a client without online access from the computer that has
QuickBooks. She backed up to 3.5" diskettes and them emailed me the
four separate backup files. Is it possible for me to restore the
files?

Thanks,
Mike


Posted by Allan Martin on January 26, 2007, 1:35 pm
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>I have a client without online access from the computer that has
> QuickBooks. She backed up to 3.5" diskettes and them emailed me the
> four separate backup files. Is it possible for me to restore the
> files?

Do you have a 3.5 drive on your workstation? Why are you asking us? Did you
try to restore?




>
> Thanks,
> Mike
>



Posted by Mike20878 on January 29, 2007, 4:26 pm
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>Do you have a 3.5 drive on your workstation? Why are you asking us? Did you
> try to restore?

Why wouldn't I ask for help restoring a QuickBooks file in a
QuickBooks group??

No, I did not have a 3.5" drive and ended up borrowing one from my IT
department. It turns out putting each file onto a separate diskette
worked. I had hoped there would have been some way to do it off the
hard drive. And, yes, I had already tried restoring from the hard
drive.


Posted by Allan Martin on January 29, 2007, 4:59 pm
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>
>
>>Do you have a 3.5 drive on your workstation? Why are you asking us? Did
>>you
>> try to restore?
>
> Why wouldn't I ask for help restoring a QuickBooks file in a
> QuickBooks group??
>
> No, I did not have a 3.5" drive and ended up borrowing one from my IT
> department. It turns out putting each file onto a separate diskette
> worked. I had hoped there would have been some way to do it off the
> hard drive. And, yes, I had already tried restoring from the hard
> drive.


Your first post did not indicate that you even tried to restore. One should
try first then ask why it did not work.

The above is even more confusing. If the backup was made to 3.5 diskettes
then why did you have to put each file on to separate diskettes. How did the
3 files get on the hard drive?



>



Posted by Laura on January 29, 2007, 5:38 pm
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>
>>
>>
>>>Do you have a 3.5 drive on your workstation? Why are you asking us? Did
>>>you
>>> try to restore?
>>
>> Why wouldn't I ask for help restoring a QuickBooks file in a
>> QuickBooks group??
>>
>> No, I did not have a 3.5" drive and ended up borrowing one from my IT
>> department. It turns out putting each file onto a separate diskette
>> worked. I had hoped there would have been some way to do it off the
>> hard drive. And, yes, I had already tried restoring from the hard
>> drive.
>
>
> Your first post did not indicate that you even tried to restore. One
> should try first then ask why it did not work.
>
> The above is even more confusing. If the backup was made to 3.5 diskettes
> then why did you have to put each file on to separate diskettes. How did
> the 3 files get on the hard drive?

If the backup file spanned several diskettes, then you have to restore them
from diskettes. Putting the files on the hard drive does not work in this
case.


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