Statemenet not accurate

Posted by DougT12 on June 17, 2009, 7:10 pm

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I am using pro 2008. I printed a statement for a customer that does not
appear correct. The history shows the balance as $232.16 but the statement
shows the balance as $282.16. This statement is over due but not finance
charges have been applied.

The customers paid a payment of $50 which I recorded a few weeks ago. I was
in the process of sending another statement when I noticed the conflict of
balances due.

I would appreciate any information on why this is happening? I hope I have
given enough information.

Thanks in advance

Doug

Posted by Golden California Girls on June 17, 2009, 9:16 pm

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DougT12 wrote:

> I am using pro 2008. I printed a statement for a customer that does not

> appear correct. The history shows the balance as $232.16 but the

> statement shows the balance as $282.16. This statement is over due but

> not finance charges have been applied.

> The customers paid a payment of $50 which I recorded a few weeks ago. I

> was in the process of sending another statement when I noticed the

> conflict of balances due.

> I would appreciate any information on why this is happening? I hope I

> have given enough information.

> Thanks in advance

> Doug

Check the DATE you received the payment. In the future?