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Posted by L on August 14, 2007, 2:29 pm
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> At some point in the past month, possibly when a QuickBooks update
> occurred, we suddenly had a $3K discrepancy on one of our credit card
> accounts. Looking back through it we found that about 100 transactions
> that quite obviously belonged in other accounts had been moved to this
> other account. Not only that but the year has been changed to 2001 on
> all of these transactions. We didn't start business until 2003.
>
> Although we know that these transaction certainly shouldn't be in this
> account, we can't figure out what accounts they should be in or even
> what the correct years are. They seem to be a mishmash of transactions
> pulled from several different years which is throwing off all our
> accounting reports.
>
> Any idea what could have caused this and any way to fix it?
>
Have you checked the dates on your computer workstations? A bad date can
cause any number of 'memorized' transactions to be entered into the company
file, if the original user doesn't notice it and clicks 'ok' to input
memorized transactions. It might also mess with the downloads from your
financial institutions. There is also the possibility that someone was
editing account names, and merged transactions from other credit cards.
As to fixing it, I would suggest restoring your file from backup.
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