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Posted by RobertM on June 9, 2007, 11:48 am
Please log in for more thread options Laura wrote:
>> I decided to upgrade to QB2007 Premier. It downloaded most of it,
>> stopped at 99%. Error message now says there is a network connection
>> problem and the download manager won't let me connect. I have no
>> problem accessing e-mail and other internet sites. The receipt says I
>> can download again up to 3 years by accessing "my account" but where
>> is the site that contains "my account". Another Intuit mess.
>
> Try http://www.intuit.com/. There are links to "My Account" and "My
> Download" in the upper right hand corner. Hopefully that will work.
>
> Do you have your A/V and firewall programs turned off? Those can cause
> connectivity problems.
The 60 minute download actually takes more than twice as
long. I downloaded a 2nd time and it completed. Now I'm a
little apprehensive. I notice the Premier Manufacturing
version says "Manufacturing and Wholesale". I sure hope it
still does retail. I backed up my files from the old version
and will now copy them to my Flash drive. This new version
seems to have a mind of its own and copied the download onto
my backup drive without giving me a choice of where to put
it. It'll be interesting to see where it attempts to
install. I'm sure I'm in for an adventure over the next few
days.
Bob
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