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Subject Author Date
When QuickBooks starts Color Depth is lowered to 8-bit awhost 01-16-2008
Posted by awhost on January 16, 2008, 12:23 pm
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Running Windows XP - Color Depth lowers to 8 bit whenever QB Pro 2008
is opened. If you change it back to 32-bit afterwards, it works fine
for the rest of the day, but the next day when QuickBooks is opened
again, it opens 8-bit again.

For other reasons I have already (it wouldnt open at all):

Ran reboot.bat
Repaired QuickBooks
Uninstalled/Reinstalled QuickBooks - did a clean uninstall (removed
directories, as well as registry keys)
Removed and re-installed all .net frameworks (this is what solved the
problem of it not opening, was hoping it would solve this problem
too)

Any help would be appreciated.

Thanks,

Tom

Posted by awhost on February 5, 2008, 10:23 am
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On Jan 16, 10:23=A0am, awh...@gmail.com wrote:
> Running Windows XP - Color Depth lowers to 8 bit whenever QB Pro 2008
> is opened. If you change it back to 32-bit afterwards, it works fine
> for the rest of the day, but the next day when QuickBooks is opened
> again, it opens 8-bit again.
>
> For other reasons I have already (it wouldnt open at all):
>
> Ran reboot.bat
> Repaired QuickBooks
> Uninstalled/Reinstalled QuickBooks - did a clean uninstall (removed
> directories, as well as registry keys)
> Removed and re-installed all .net frameworks (this is what solved the
> problem of it not opening, was hoping it would solve this problem
> too)
>
> Any help would be appreciated.
>
> Thanks,
>
> Tom

Anyone?

Posted by dpb on February 5, 2008, 10:59 am
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awhost@gmail.com wrote:
> On Jan 16, 10:23 am, awh...@gmail.com wrote:
>> Running Windows XP - Color Depth lowers to 8 bit whenever QB Pro 2008
>> is opened. If you change it back to 32-bit afterwards, it works fine
...

No real info, but I'd look for updated video drivers for your specific
hardware first...

--

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