Writing off customer overpayments

Posted by Kevin on January 24, 2009, 5:22 pm

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What is the best method to write off a customer overpayment. These are not
payments that should be carried over to another invoice, but rather, extra
amounts the customer pays as a gratuity or tip?

Posted by dpb on January 24, 2009, 8:58 pm

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Kevin wrote:

> What is the best method to write off a customer overpayment. These are not

> payments that should be carried over to another invoice, but rather, extra

> amounts the customer pays as a gratuity or tip?

I'd do a split on the accounts w/ the overage to a Misc income account
as the amount is also taxable. If this is frequent, a specific account
might be worthwhile to keep track.

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Posted by Haskel LaPort on January 25, 2009, 7:52 am

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> What is the best method to write off a customer overpayment. These are not

> payments that should be carried over to another invoice, but rather, extra

> amounts the customer pays as a gratuity or tip?

Create an invoice for the amount of the overpayment and then apply the
credit against it.