fatal error qbw32.exe problem


fatal error qbw32.exe problem

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Subject

Author

Date

fatal error qbw32.exe problem

Leon

03-13-2008

Re: fatal error qbw32.exe problem

Laura

03-13-2008

Re: fatal error qbw32.exe problem

Gary E

03-13-2008

Posted by Leon on March 14, 2008, 5:54 am

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Not sure what this means but under the Versions Used on File section i have
the following

V6 0U R1 24 06 99
V6 0U R15 27 02 02
UR 27 02 02

The only update found on the UK site are the new updates for the 2008
program.

Any pointers greatly received.

> Use the Ctrl-1 combo to see what release those updates brought you up to.

> Your version is so old that the automatic updates might not be available.

> I would go searching the UK Intuit support pages to see if you can find

> manual updates.

>> Hi,

>> After I loaded the old version on it immediately downloaded some updates

>> and installed them. I didn't try recovering the data until after that but

>> it still didn't work. (UK version)

>>> That is definitely an older version (if you are from the US)

>>>

>>> The reason you are getting the message, after you did the reinstall, is

>>> because the file has been updated, as updates were applied to your

>>> version of QuickBooks. In other words, the file has been updated, and

>>> will no longer work with a fresh install. You must apply all updates to

>>> that version.

>>>

>>> You may be able to update your version of QuickBooks by doing an auto

>>> update, you may have to manually download and install updates. I'm not

>>> sure what updates are available for that version any longer

>>>

>>> Gary

>>>

>>>> Hi,

>>>> We have Quickbooks V6 Pro

>>>> I am suddenly getting an error message when I try to do an Aging

>>>> Summary under Accounts Payable in Purchases and Vendors. I also get the

>>>> error when trying to do a bank reconciliation.

>>>>

>>>> It starts building the report and with the summary it gets to about 16%

>>>> searching and then I get a Fatal Error

>>>> V6.0U R15 (M=1477, L=5583, C=43, V=2 (2))

>>>>

>>>> I click OK and then quickbooks aborts and I get the message qbw32.exe

>>>> fatal Appliction Exit.

>>>>

>>>> Hopefully I can recover this!

>>>>

>>>> I have tried reinstalling the program from the original disc and

>>>> loading the backup on but I get a message telling me that the backup

>>>> was produced on a new version?

>>>>

>>>> Cheers

>>>>

>>>

Posted by Laura on March 14, 2008, 6:48 am

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I'm not sure what that UR 27 02 02 means. You might post over on the UK
community forum to see if anyone has the required update file. You may end
up having to upgrade your program to a newer version.

> Not sure what this means but under the Versions Used on File section i

> have the following

> V6 0U R1 24 06 99

> V6 0U R15 27 02 02

> UR 27 02 02

> The only update found on the UK site are the new updates for the 2008

> program.

> Any pointers greatly received.

>> Use the Ctrl-1 combo to see what release those updates brought you up to.

>> Your version is so old that the automatic updates might not be available.

>> I would go searching the UK Intuit support pages to see if you can find

>> manual updates.

>>> Hi,

>>> After I loaded the old version on it immediately downloaded some updates

>>> and installed them. I didn't try recovering the data until after that

>>> but it still didn't work. (UK version)

>>>

>>>> That is definitely an older version (if you are from the US)

>>>>

>>>> The reason you are getting the message, after you did the reinstall, is

>>>> because the file has been updated, as updates were applied to your

>>>> version of QuickBooks. In other words, the file has been updated, and

>>>> will no longer work with a fresh install. You must apply all updates to

>>>> that version.

>>>>

>>>> You may be able to update your version of QuickBooks by doing an auto

>>>> update, you may have to manually download and install updates. I'm not

>>>> sure what updates are available for that version any longer

>>>>

>>>> Gary

>>>>

>>>>> Hi,

>>>>> We have Quickbooks V6 Pro

>>>>> I am suddenly getting an error message when I try to do an Aging

>>>>> Summary under Accounts Payable in Purchases and Vendors. I also get

>>>>> the error when trying to do a bank reconciliation.

>>>>>

>>>>> It starts building the report and with the summary it gets to about

>>>>> 16% searching and then I get a Fatal Error

>>>>> V6.0U R15 (M=1477, L=5583, C=43, V=2 (2))

>>>>>

>>>>> I click OK and then quickbooks aborts and I get the message qbw32.exe

>>>>> fatal Appliction Exit.

>>>>>

>>>>> Hopefully I can recover this!

>>>>>

>>>>> I have tried reinstalling the program from the original disc and

>>>>> loading the backup on but I get a message telling me that the backup

>>>>> was produced on a new version?

>>>>>

>>>>> Cheers

>>>>>

>>>>

>>>

Posted by dpb on March 15, 2008, 9:04 am

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Leon wrote:

> No I haven't got it on another machine. ...

I don't suppose you did a general disk backup sometime, either, from
which you could recover the Intuit subdirectory tree?

It doesn't help from this point but I'd note for future if something
like this worked at one time and then begins an error, it's more than
likely either a data problem or something in the OS updates or another
added application that has updated/overwritten a shared DLL. It is
almost never a good idea to do the "revert to CD" as a first attempt to
fix the problem for any application, particularly those that do
automagic background updates.

--

Posted by Bob Bob on March 15, 2008, 10:22 pm

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>Leon wrote:

>> No I haven't got it on another machine. ...

>I don't suppose you did a general disk backup sometime, either, from

>which you could recover the Intuit subdirectory tree?

>It doesn't help from this point but I'd note for future if something

>like this worked at one time and then begins an error, it's more than

>likely either a data problem or something in the OS updates or another

>added application that has updated/overwritten a shared DLL. It is

>almost never a good idea to do the "revert to CD" as a first attempt to

>fix the problem for any application, particularly those that do

>automagic background updates.

it is not going to help in this situation, but it now seems like a
good idea to backup the entire Intuit directory regularly instead of
just the company file(s)---although I am not sure if or how the files
in there would help as the Application needs to be brought up to date
first.

I regularly see similar problems when one moves to a new computer and
needs to migrate QBooks to it--updated data files and the original CD
just have issues. Kinda speaks to the benefits of not using Auto
Updates--similar to some of the Windows Updates.

Sometimes the QBooks support data base can help. Other times not.
IMHO, the Intuit Install/Reinstall/Update process leaves something to
be desired.

All that should be needed is to Install using the original CD, tehn
apply the updates one by one until the level at which the data is at
is reached. Then all should be OK. However this is not a 'for sure'.
The more backups the better--daily only will put you back one day and
hopefully back in business.

Bob

--
Posted via a free Usenet account from http://www.teranews.com

Posted by dpb on March 15, 2008, 11:17 pm

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Bob Bob wrote:
...

> it is not going to help in this situation, but it now seems like a

> good idea to backup the entire Intuit directory regularly instead of

> just the company file(s)---although I am not sure if or how the files

> in there would help as the Application needs to be brought up to date

> first.

> I regularly see similar problems when one moves to a new computer and

> needs to migrate QBooks to it--updated data files and the original CD

> just have issues. Kinda speaks to the benefits of not using Auto

> Updates--similar to some of the Windows Updates.

On this point I agree wholeheartedly -- I dislike the auto-update
"feature" immensely for precisely this reason--there's no local
backup/recourse.

What one would have to do would be to investigate where all required
files are installed -- if Intuit is as lax in this as some of their
other programming practices, they might even be updating or adding stuff
into what should be system-only areas. This is somewhat mitigated by
later OS restrictions on write permissions, thankfully, but I'd not be
certain w/o a test.

And, of course, there's the issue of modifications to the registry
entries and so on...

> Sometimes the QBooks support data base can help. Other times not.

> IMHO, the Intuit Install/Reinstall/Update process leaves something to

> be desired.

> All that should be needed is to Install using the original CD, tehn

> apply the updates one by one until the level at which the data is at

> is reached. Then all should be OK. However this is not a 'for sure'.

> The more backups the better--daily only will put you back one day and

> hopefully back in business.

That's a desirable "should" for sure, but as this thread shows, it ain't
possible w/ much of Intuit's past practices, particularly for anything
that has been sunsetted.

--

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