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Posted by Phil Nelson on July 8, 2006, 1:56 pm
Please log in for more thread options Golden California Girls wrote:
> Phil Nelson wrote:
>> HeyBub wrote:
>>> Phil Nelson wrote:
>>>
>>>> I did some work for a new customer, and sent him an wrote an invoice.
>>>> After a while, the customer got around to sending a check. After
>>>> another while, I got around to receiving it using "Receive Payments".
>>>> But my AR aging summary report still shows a balance for this
>>>> customer. How do I fix that?
>>>
>>>
>>> 1) Compare the dates on the aging report with those of the payment.
>>> 2) Does the payment show up on the aging report? If not, visit the
>>> recorded payment. Applied to wrong customer? Wrong date? Wrong amount?
>>>
>>> Anyway, once you've identified what's amiss, correct the offending
>>> transaction.
>>>
>>
>> Sorry about my incoherence above, I guess I was hasty and cut my
>> proofreading too short. Or there are bugs in the Thunderbird news
>> client.
>>
>> Anyway, there is only one invoice for this customer, it is marked
>> "PAID". The dates match. The aging report is as of today. I just
>> attempted to print a statement for the customer, QB says there are
>> no open transactions. Refreshing the aging report didn't help.
>>
>
> My guess still is you received the payment in the future.
>
That's it! Thanks. I must have typoed the date as 7/14 when it should
have been 6/14.
--
Phil Nelson
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