make deposits glitch?

Posted by David David on October 1, 2008, 6:53 pm

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hello,

i recieve many cheques, that get deposited at the bank together. when these
cheques come in, I apply the cheques to be deposited later. these funds go
into an account called "prepaid expenses". i know it sounds weird, but
that's what it's called. when i make the deposit, i select the cheques to
deposit from the deposit window, and apply it to the proper bank account.
all that works great.

here's the problem:

sometimes, if i make a mistake, i have to delete the deposit, and do it
again, which I do. however, on future deposits, the old cheques that were
removed and redeposited still show up in the deposit window, even tho they
have already been deposited. i have a long list now, dating back to 2006 of
cheques that have already been deposited! it makes if very confusing, and
difficult to sort out. The balance on the "prepaid expenses" account is
always $0.00, so it doesn't make any sense. there are NO cheques to deposit.
This only happens with deposits that I have had to correct.

i hope you understand what I am referring to, it sounds like a glitch.
anyone have a solution? I have tried to deposit them again, but it makes the
"prepaid expenses" account go into the negative, and makes another deposit
to the bank, which shouldn't exist.

dave.

Posted by Laura on October 1, 2008, 7:47 pm

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> hello,

> i recieve many cheques, that get deposited at the bank together. when

> these cheques come in, I apply the cheques to be deposited later. these

> funds go into an account called "prepaid expenses". i know it sounds

> weird, but that's what it's called. when i make the deposit, i select the

> cheques to deposit from the deposit window, and apply it to the proper

> bank account. all that works great.

> here's the problem:

> sometimes, if i make a mistake, i have to delete the deposit, and do it

> again, which I do. however, on future deposits, the old cheques that were

> removed and redeposited still show up in the deposit window, even tho they

> have already been deposited. i have a long list now, dating back to 2006

> of cheques that have already been deposited! it makes if very confusing,

> and difficult to sort out. The balance on the "prepaid expenses" account

> is always $0.00, so it doesn't make any sense. there are NO cheques to

> deposit. This only happens with deposits that I have had to correct.

> i hope you understand what I am referring to, it sounds like a glitch.

> anyone have a solution? I have tried to deposit them again, but it makes

> the "prepaid expenses" account go into the negative, and makes another

> deposit to the bank, which shouldn't exist.

> dave.

First you really should read the help file on using the Undeposited Funds
account. That's what it was designed for.

Now, back to your issue. I have found that if I delete part of a deposit QB
goes nuts and causes file corruption. Delete the bad deposit , make a backup
file then do a file verify followed by 3 rebuilds. Hopefully this will cure
the file corruption present in your file.

Posted by David David on October 2, 2008, 6:37 pm

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thanks laura,

i did the verify and rebuild process to no avail. they are still showing up
in the deposit window. any other suggestions? thanks again. Dave.

>> hello,

>> i recieve many cheques, that get deposited at the bank together. when

>> these cheques come in, I apply the cheques to be deposited later. these

>> funds go into an account called "prepaid expenses". i know it sounds

>> weird, but that's what it's called. when i make the deposit, i select the

>> cheques to deposit from the deposit window, and apply it to the proper

>> bank account. all that works great.

>> here's the problem:

>> sometimes, if i make a mistake, i have to delete the deposit, and do it

>> again, which I do. however, on future deposits, the old cheques that were

>> removed and redeposited still show up in the deposit window, even tho

>> they have already been deposited. i have a long list now, dating back to

>> 2006 of cheques that have already been deposited! it makes if very

>> confusing, and difficult to sort out. The balance on the "prepaid

>> expenses" account is always $0.00, so it doesn't make any sense. there

>> are NO cheques to deposit. This only happens with deposits that I have

>> had to correct.

>> i hope you understand what I am referring to, it sounds like a glitch.

>> anyone have a solution? I have tried to deposit them again, but it makes

>> the "prepaid expenses" account go into the negative, and makes another

>> deposit to the bank, which shouldn't exist.

>> dave.

> First you really should read the help file on using the Undeposited Funds

> account. That's what it was designed for.

> Now, back to your issue. I have found that if I delete part of a deposit

> QB goes nuts and causes file corruption. Delete the bad deposit , make a

> backup file then do a file verify followed by 3 rebuilds. Hopefully this

> will cure the file corruption present in your file.

Posted by Scott on October 4, 2008, 2:38 pm

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First off, it sounds like your "prepaid expenses" account is actually
Quickbooks' standard Undeposited Funds account renamed - I believe that's
the only account that would send checks to the Payments to Deposit window.

It sounds like you may be duplicating something along the way when you
delete your deposit & reenter, leaving an additional payment to undeposited
funds. Exactly what is the procedure you use to do this? You said you delete
the deposit - do you also delete any incorrect checks in Receive Payments or
Enter Sales Receipts? Deleting the deposit does NOT delete the original
payments listed on that deposit, so they would continue to show up in the
Payments to Deposit window.

If you're using Enter Sales Receipts to record your checks, my guess is
you're duplicating these by deleting the deposit & reentering the Sales
Receipts but not deleting the original Sales Receipts.

Scott out.

> thanks laura,

> i did the verify and rebuild process to no avail. they are still showing

> up in the deposit window. any other suggestions? thanks again. Dave.

>>> hello,

>>>

>>> i recieve many cheques, that get deposited at the bank together. when

>>> these cheques come in, I apply the cheques to be deposited later. these

>>> funds go into an account called "prepaid expenses". i know it sounds

>>> weird, but that's what it's called. when i make the deposit, i select

>>> the cheques to deposit from the deposit window, and apply it to the

>>> proper bank account. all that works great.

>>>

>>> here's the problem:

>>>

>>> sometimes, if i make a mistake, i have to delete the deposit, and do it

>>> again, which I do. however, on future deposits, the old cheques that

>>> were removed and redeposited still show up in the deposit window, even

>>> tho they have already been deposited. i have a long list now, dating

>>> back to 2006 of cheques that have already been deposited! it makes if

>>> very confusing, and difficult to sort out. The balance on the "prepaid

>>> expenses" account is always $0.00, so it doesn't make any sense. there

>>> are NO cheques to deposit. This only happens with deposits that I have

>>> had to correct.

>>>

>>> i hope you understand what I am referring to, it sounds like a glitch.

>>> anyone have a solution? I have tried to deposit them again, but it makes

>>> the "prepaid expenses" account go into the negative, and makes another

>>> deposit to the bank, which shouldn't exist.

>>>

>>> dave.

>> First you really should read the help file on using the Undeposited Funds

>> account. That's what it was designed for.

>> Now, back to your issue. I have found that if I delete part of a deposit

>> QB goes nuts and causes file corruption. Delete the bad deposit , make a

>> backup file then do a file verify followed by 3 rebuilds. Hopefully this

>> will cure the file corruption present in your file.

Posted by David David on October 7, 2008, 1:37 pm

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Hello,

Yes, it would appear that that account has been incorrectly renamed.

In any event, in the make deposit window, if it entered the deposit in
error, i hit cntrl+d to delete that deposit. the funds re-enter the
undeposited funds account. then i re-enter the deposit properly. the balance
in the undeposited funds account goes back to $0.00, and the payments are
applied properly, the customer balances reflect properly.

however, on following deposits, the previously deleted and re-entered
paymets show up again in the selection window. if i were to select them
again, and re-enter the depsot, the undeposted funds account goes into the
negative, and customer's enjoy additional payments not made, so i can't do
this either.

it would appear all is balanced, with the exception that old previously
deleted payments still show up for some reason, even tho the balance on the
undeposited funds account is $0.00, as it should be.

Hmmmm.

> First off, it sounds like your "prepaid expenses" account is actually

> Quickbooks' standard Undeposited Funds account renamed - I believe that's

> the only account that would send checks to the Payments to Deposit window.

> It sounds like you may be duplicating something along the way when you

> delete your deposit & reenter, leaving an additional payment to

> undeposited funds. Exactly what is the procedure you use to do this? You

> said you delete the deposit - do you also delete any incorrect checks in

> Receive Payments or Enter Sales Receipts? Deleting the deposit does NOT

> delete the original payments listed on that deposit, so they would

> continue to show up in the Payments to Deposit window.

> If you're using Enter Sales Receipts to record your checks, my guess is

> you're duplicating these by deleting the deposit & reentering the Sales

> Receipts but not deleting the original Sales Receipts.

> Scott out.

>> thanks laura,

>> i did the verify and rebuild process to no avail. they are still showing

>> up in the deposit window. any other suggestions? thanks again. Dave.

>>>

>>>> hello,

>>>>

>>>> i recieve many cheques, that get deposited at the bank together. when

>>>> these cheques come in, I apply the cheques to be deposited later. these

>>>> funds go into an account called "prepaid expenses". i know it sounds

>>>> weird, but that's what it's called. when i make the deposit, i select

>>>> the cheques to deposit from the deposit window, and apply it to the

>>>> proper bank account. all that works great.

>>>>

>>>> here's the problem:

>>>>

>>>> sometimes, if i make a mistake, i have to delete the deposit, and do it

>>>> again, which I do. however, on future deposits, the old cheques that

>>>> were removed and redeposited still show up in the deposit window, even

>>>> tho they have already been deposited. i have a long list now, dating

>>>> back to 2006 of cheques that have already been deposited! it makes if

>>>> very confusing, and difficult to sort out. The balance on the "prepaid

>>>> expenses" account is always $0.00, so it doesn't make any sense. there

>>>> are NO cheques to deposit. This only happens with deposits that I have

>>>> had to correct.

>>>>

>>>> i hope you understand what I am referring to, it sounds like a glitch.

>>>> anyone have a solution? I have tried to deposit them again, but it

>>>> makes the "prepaid expenses" account go into the negative, and makes

>>>> another deposit to the bank, which shouldn't exist.

>>>>

>>>> dave.

>>>

>>> First you really should read the help file on using the Undeposited

>>> Funds account. That's what it was designed for.

>>>

>>> Now, back to your issue. I have found that if I delete part of a deposit

>>> QB goes nuts and causes file corruption. Delete the bad deposit , make a

>>> backup file then do a file verify followed by 3 rebuilds. Hopefully this

>>> will cure the file corruption present in your file.

>>>