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vendor shows credit but none due can't data verify

 

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Subject Author Date
vendor shows credit but none due can't data verify j&r 06-17-2007
Posted by j&r on June 17, 2007, 7:00 pm
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My vendor list shows that I have a negative balance due..I tried to do
a data integrity check but that doesn't work as it keeps freezing and
never gets past 99%. The vendor doesn't owe any money to us...in fact
we owe them money..but it keeps showing this negaitve amount so I
can't put in to pay them because it keeps shorting the check...any
suggestions?


Posted by Golden California Girls on June 18, 2007, 1:34 am
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j&r wrote:
> My vendor list shows that I have a negative balance due..I tried to do
> a data integrity check but that doesn't work as it keeps freezing and
> never gets past 99%. The vendor doesn't owe any money to us...in fact
> we owe them money..but it keeps showing this negaitve amount so I
> can't put in to pay them because it keeps shorting the check...any
> suggestions?
>

Yes, if it won't do a verify, do a rebuild. If that doesn't help, get prepared
to fork over money and your data.


Posted by j&r on June 18, 2007, 10:50 am
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wrote:
> j&r wrote:
> > My vendor list shows that I have a negative balance due..I tried to do
> > a data integrity check but that doesn't work as it keeps freezing and
> > never gets past 99%. The vendor doesn't owe any money to us...in fact
> > we owe them money..but it keeps showing this negaitve amount so I
> > can't put in to pay them because it keeps shorting the check...any
> > suggestions?
>
> Yes, if it won't do a verify, do a rebuild. If that doesn't help, get prepared
> to fork over money and your data.

That option also freezes.....I am at a loss as to how to fix this
besides entering a false bill to try to resolve it.


Posted by L on June 19, 2007, 8:07 am
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> wrote:
>> j&r wrote:
>> > My vendor list shows that I have a negative balance due..I tried to do
>> > a data integrity check but that doesn't work as it keeps freezing and
>> > never gets past 99%. The vendor doesn't owe any money to us...in fact
>> > we owe them money..but it keeps showing this negaitve amount so I
>> > can't put in to pay them because it keeps shorting the check...any
>> > suggestions?
>>
>> Yes, if it won't do a verify, do a rebuild. If that doesn't help, get
>> prepared
>> to fork over money and your data.
>
> That option also freezes.....I am at a loss as to how to fix this
> besides entering a false bill to try to resolve it.
>
A false bill might 'resolve' the negative balance, but it won't help with
data corruption, which seems to be your main problem.

You don't mention whether you are working over a network. If so, it is best
to try the verify and rebuild using the computer on which the data is
stored.

Have you tried using the various vendor reports to determine just where the
negative balance arose from? It could very well be that the transactions(s)
in question are the ones corrupt.



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