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Posted by Harry on January 23, 2007, 9:56 am
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Thanks for your note! I noticed that my DVD/CD drives were no longer
showing up. I found a fix for this on Microsoft's site (another issue...why
did they disappear?!), and once the drives reappeared, the Quicken manual
backup worked.
I would assume that Quicken knows about this problem, and therefore should
provide a fix as well as inform their tech support staff of the cause so
they can help their users.
Thanks again.
>I have Q2004 - and the only problem I've had with backups
> is that caused by the changing of the drive letter landscape.
> There were several msgs about this here in the newsgroup
> and also posted to the Quicken forum.
> Basically, it appears that quicken saves how your computer looks
> during the installation - like a CDrom drive letter D:.
> If that "landscape" is not available during a manual "backup"
> then Quicken 2004 used to blow up and exist.
>
> Not sure what the latest update was... I think my "about" says R5.
> Maybe it was related to the upcoming sunset support.
>
>
>
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