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Posted by L on November 26, 2006, 12:24 pm
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> When I download transactions into my copy of Quicken 2007, the red flags
> on the list of downloaded accounts along the left side of window are
> there. But when I go to the account there is nothing there. Even if I
> open up the "Downloded Transaction" window by clicking the icon in the
> very lower right of the screen, there is still nothing there. If I go
> back to a recent backup and do a download the red marks are back and there
> are still no transactioins.
>
> Reinstalling quicken does nothing to improve anything. Neither does doing
> a total reinstallation of Windows XP. Sounds like I've eliminated all
> causes for the problem except the computer itself.
>
> Think I'm going to go back to Quicken 2006. My backups for that are about
> a month old,.I don't think that is too old for that.
>
> I think I've eliminated all causes for my problem except the computer.
> I'm submitting this here in case someone has either seen this problem
> before or can see another explanation except the computer.
>
NO. The problem you describe does NOT indicate "A broken computer"
And if your computer were broken, using the 'broken' machine with the 2006
version would not solve your problem. IF there is an issue (and red flags do
not indicate problems) the issue is most likely with the software
installation or with your files.
Answer these questions:
What message do you see when you hover over the red flags?
Was your recent backup created in Quicken 2007? Or is it a file from a
previous version?
When you reinstalled windows and also Quicken 2007, what file did you use to
open 2007?
When you installed/reinstalled 2007, did you use the defaults for directory?
Did you have antivirus software installed?
Are you SURE you have transactions that need to be downloaded?
Post Back.
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