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Posted by The Streets on June 30, 2007, 9:30 am
Please log in for more thread options > The Streets wrote:
>>> wrote:
>>>>
>>>>
>>>>> Wonder if anyone else has run into the problem of the Address Book
>>>>> not printing envelopes? Any suggestions would be appreciated.
>>>>
>>>> I'm not able to print envelopes with H&B 2007. Google this
>>>> newsgroup to find
>>>> some discussion of this problem back in March. It seems to be a
>>>> known problem
>>>> but no solution so far.
>>>
>>> Same problem here that started about a month ago. Sent a trouble
>>> ticket to intuit but only got the canned normal printing
>>> troubleshooting answer. The dialog box that used to pop-up for
>>> selecting the printer never appears but something is happening in the
>>> backgroud... just goes right back to the address list. Love the
>>> software 2007 H+B but the support they give give it useless.
>>
>> Right -- that's what happens to me. Dialog box never appears.
>
> I don't think I had Q2007 the last time this issue came up here, but I
> have it now ... though I'm really not sure how much, if any, light I can
> shed..
>
> I don't have a printer available to the machine where I have Q2007
> installed, so I can't say what I would see if I tried to send an envelope
> to a printer. But I don't have any problem printing an envelope to a pdf
> file. Q2007 Premier, R5.
>
> One thing I think you should try is to create a New Quicken file, enter a
> name and address, and try to print an envelope. Perhaps something in your
> address book is corrupted.
John, thanks for the suggestions.
I tried the new file, but have the same problem.
Also tried unchecking the return address -- no improvement.
It's just envelopes that are failing -- I can do a print list fine and
have no trouble printing invoices (thank goodness!)
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