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Posted by The Streets on June 30, 2007, 8:42 pm
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> The Streets wrote:
>>> The Streets wrote:
>>>>> wrote:
>>>>>>
>>>>>>
>>>>>>> Wonder if anyone else has run into the problem of the Address
>>>>>>> Book not printing envelopes? Any suggestions would be
>>>>>>> appreciated.
>>>>>>
>>>>>> I'm not able to print envelopes with H&B 2007. Google this
>>>>>> newsgroup to find
>>>>>> some discussion of this problem back in March. It seems to be a
>>>>>> known problem
>>>>>> but no solution so far.
>>>>>
>>>>> Same problem here that started about a month ago. Sent a trouble
>>>>> ticket to intuit but only got the canned normal printing
>>>>> troubleshooting answer. The dialog box that used to pop-up for
>>>>> selecting the printer never appears but something is happening in
>>>>> the backgroud... just goes right back to the address list. Love
>>>>> the software 2007 H+B but the support they give give it useless.
>>>>
>>>> Right -- that's what happens to me. Dialog box never appears.
>>>
>>> I don't think I had Q2007 the last time this issue came up here, but
>>> I have it now ... though I'm really not sure how much, if any, light
>>> I can shed..
>>>
>>> I don't have a printer available to the machine where I have Q2007
>>> installed, so I can't say what I would see if I tried to send an
>>> envelope to a printer. But I don't have any problem printing an
>>> envelope to a pdf file. Q2007 Premier, R5.
>>>
>>> One thing I think you should try is to create a New Quicken file,
>>> enter a name and address, and try to print an envelope. Perhaps
>>> something in your address book is corrupted.
>>
>> John, thanks for the suggestions.
>>
>> I tried the new file, but have the same problem.
>> Also tried unchecking the return address -- no improvement.
>>
>> It's just envelopes that are failing -- I can do a print list fine and
>> have no trouble printing invoices (thank goodness!)
>
>
> FWIW, my Quicken folder contains the following file:
> printenv.exe 50 KB 5/7/2007 2:17 PM
> Does that match yours?
Yes, that matches the one on my system.
What happens if you double click on your copy? When I try this
with mine, I get the hour glass for a moment and then nothing --
not that different from what happens when I try to print an
envelope within Quicken.
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