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Adjusting/undoing invoice payments

 

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Subject Author Date
Adjusting/undoing invoice payments Richard Evans 03-19-2008
Posted by Richard Evans on March 19, 2008, 10:01 pm
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In H&B 20007, I recorded an invoice payment for the full amount of the
invoice, then later noticed it was a partial payment. How can I adjust
it? Failing that, how can I back it out and start over?

Posted by danbrown on March 21, 2008, 10:34 am
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Please clarify.

Are you saying that (making up the numbers) the invoice was for $5000,
you received a payment for $2000, but recorded it as $5000?

AND, why can't you just point to the payment transaction in your
invoice register and edit it?

db


Posted by Richard Evans on March 21, 2008, 12:35 pm
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>Please clarify.
>
>Are you saying that (making up the numbers) the invoice was for $5000,
>you received a payment for $2000, but recorded it as $5000?

Yes.
>
>AND, why can't you just point to the payment transaction in your
>invoice register and edit it?

I did, but I get a message that "The amount was used to pay invoices.
Do you realy want to do it?" Maybe that's normal and I should just
ignore it.

However, I had one instace where I applied the payment to the wrong
account. Wanted to just back it out, ended up deleting it, and was
royally screwed. I don't recall the details.

It just seems odd that there is no documentation about managing
invoices, beyond the most obvious.

Posted by Laura on March 21, 2008, 2:04 pm
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>
>>Please clarify.
>>
>>Are you saying that (making up the numbers) the invoice was for $5000,
>>you received a payment for $2000, but recorded it as $5000?
>
> Yes.
>>
>>AND, why can't you just point to the payment transaction in your
>>invoice register and edit it?
>
> I did, but I get a message that "The amount was used to pay invoices.
> Do you realy want to do it?" Maybe that's normal and I should just
> ignore it.

Yes, that is normal. Just ignore the warning message and edit the entry.

>
> However, I had one instace where I applied the payment to the wrong
> account. Wanted to just back it out, ended up deleting it, and was
> royally screwed. I don't recall the details.
>
> It just seems odd that there is no documentation about managing
> invoices, beyond the most obvious.


Posted by Richard Evans on March 21, 2008, 2:27 pm
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>
>>
>>>Please clarify.
>>>
>>>Are you saying that (making up the numbers) the invoice was for $5000,
>>>you received a payment for $2000, but recorded it as $5000?
>>
>> Yes.
>>>
>>>AND, why can't you just point to the payment transaction in your
>>>invoice register and edit it?
>>
>> I did, but I get a message that "The amount was used to pay invoices.
>> Do you realy want to do it?" Maybe that's normal and I should just
>> ignore it.
>
>Yes, that is normal. Just ignore the warning message and edit the entry.

And how about if I wanted to change the account the payment was
applied to?


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