Another Request for Help with a Report

Posted by trvlnmny on May 25, 2009, 8:10 pm

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I am using Q 2007 Deluxe, a HP C7280 printer and W XP.
When I want to print a Quicken Report the Print screen comes up and I
select 2 copies and click on Print.
Yet only one copy is printed. I do not have this problem when I
request multiple copies from MS Word.
Anyone out there have any idea to help me?
Thanks for any and all help.

Posted by Andrew on May 26, 2009, 6:23 pm

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trvlnmny wrote:

> I am using Q 2007 Deluxe, a HP C7280 printer and W XP.

> When I want to print a Quicken Report the Print screen comes up and I

> select 2 copies and click on Print.

> Yet only one copy is printed. I do not have this problem when I

> request multiple copies from MS Word.

> Anyone out there have any idea to help me?

> Thanks for any and all help.

FWIW, and I don't mean to start a whole thread of 'me toos', I have the same
problem with my HP laser printer 1320 but NOT with my HP deskjet. What type
of printer is the HP C7280? If we're lucky, it's a laser, and maybe that's a
common starting point to isolate the problem.

(I've had this on my laser for a number of years; I've always chalked it up
to a Quicken 'quirk', but now that you've complained about it, perhaps we
can work on isolating the problem and submitting a bug report to fix.

--
-------------------------------------------------------------
Regards -

- Andrew

Posted by XS11E on May 26, 2009, 8:07 pm

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> I've had this on my laser for a number of years; I've always

> chalked it up to a Quicken 'quirk', but now that you've complained

> about it, perhaps we can work on isolating the problem and

> submitting a bug report to fix.

Have you checked the Quicken forums? I'm too lazy to check right now
but I recall several HP Printer problems mentioned.

--
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The Usenet Improvement Project:
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Posted by Andrew on May 26, 2009, 8:31 pm

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XS11E wrote:

>> I've had this on my laser for a number of years; I've always

>> chalked it up to a Quicken 'quirk', but now that you've complained

>> about it, perhaps we can work on isolating the problem and

>> submitting a bug report to fix.

> Have you checked the Quicken forums? I'm too lazy to check right now

> but I recall several HP Printer problems mentioned.

re/"I'm too lazy ..."

Me too! That's why I never bothered in the past as THIS one I can live
with. I just print multiple times on the (for me) rare occasions I want more
than one printout. But now I am motivated because of OP post.

If I get over my laziness, maybe tonight!
--
-------------------------------------------------------------
Regards -

- Andrew

Posted by Andrew on May 27, 2009, 7:59 am

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Andrew wrote:

> XS11E wrote:

>>> I've had this on my laser for a number of years; I've always

>>> chalked it up to a Quicken 'quirk', but now that you've complained

>>> about it, perhaps we can work on isolating the problem and

>>> submitting a bug report to fix.

>> Have you checked the Quicken forums? I'm too lazy to check right now

>> but I recall several HP Printer problems mentioned.

> re/"I'm too lazy ..."

> Me too! That's why I never bothered in the past as THIS one I can

> live with. I just print multiple times on the (for me) rare occasions

> I want more than one printout. But now I am motivated because of OP

> post.

> If I get over my laziness, maybe tonight!

I sent Intuit a note, received some information about running some tests.
Quick turn around.

If the tests 'work' ("Quicken and the original printer driver are facing
compatibility issues."), then they tell me: "We can resolve this
compatibility conflict by adding an additional printer driver with a smaller
model number. The new driver can be used inside Quicken for printing.
"
So we will see what happens when I have more time tonight to play with this.

--
-------------------------------------------------------------
Regards -

- Andrew