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Subject Author Date
Attachment View PSJ 03-18-2008
Posted by PSJ on March 18, 2008, 10:22 am
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 Using qkn 08p r6 & Vista Home Premium. As of yesterday I am no longer able
to change the size of attachments -- the view option is grayed out & the
attachment is huge. This is true of scanned attachments; pdf attachments can
no longer be viewed in the attachment window but open in an adobe window
that can be reduced as usual. There have been no changes to the computer --
either hardware or software. Any ideas how to fix?
--
Pat Jebens


Posted by PSJ on March 22, 2008, 11:51 am
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> Using qkn 08p r6 & Vista Home Premium. As of yesterday I am no longer able
> to change the size of attachments -- the view option is grayed out & the
> attachment is huge. This is true of scanned attachments; pdf attachments
> can no longer be viewed in the attachment window but open in an adobe
> window that can be reduced as usual. There have been no changes to the
> computer -- either hardware or software. Any ideas how to fix?
> --
> Pat Jebens


Uninstalling & reinstalling Acrobat Reader took care of the pdf part of the
problem; HOWEVER, I still have a huge image when I directly scan for the
attachment & "view" to change the size is grayed out. I tried deleting the
image & re-scanning, making sure the scanner was set on 96 dpi but no joy!
Anyone else see this?
--
PSJ


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