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Posted by Capt. Tuttle on November 14, 2007, 11:39 am
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Oilcan wrote:
> I should be able to set-up these Accounts for Express Web Connect. I
> have two login's to each of these Bank based upon Taxpayer ID.
>
> Bank of America - I have EWC set-up for two credit cards under ID 2
> (Bank of America - All Other). I can't get ID 1 set-up which contacts a
> checking, savings and three credit cards (Bank of America -
> California). I recognized my ID, does the additional security check,
> refuses to set-up and takes me to the BA web site to do a Web Connect
> download.
>
> Washington Mutual - I have EWC set-up for a checking account under ID
> 2. I can get EWC set-up for a checking account for ID 1, but it fails
> to update due to a Quicken error (239-A). If I keep ID 1 active, when I
> do EWC that includes ID 2 - ID also fails to update.
>
> I have had trouble with both of these accounts in the past. They were
> deactivated because last week all of my EWC failed for three days.
> These are the only two with monthly activity that I can't get set-up.
> They have worked in the past - but I have had continued problems since
> 8/06 with them working in a consistent manner.
>
> Any ideas?
>
> Oilcan
In response to my question about direct connect I received this:
"You can contact us at 1.800.933.6262 option 5 will get you with a
Quicken specialist." as part of my reply.
I haven't called yet, but maybe they can help us both.
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