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Posted by XS11E on April 20, 2007, 7:09 am
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> I removed Quicken and all it's related files, re-installed it in
> the root directory and Billminder still refuses to open.
>
> I'm pretty much stuck, I removed Quicken again and have no more
> ideas other than to use XP for now.
Quick review:
Quicken 2007 installed on a Vista Ultimate 64 bit OS, Billminder won't
start/open/run, just gets an error message.
I emailed Quicken support about the problem and they weren't much help,
mostly pasting into their responses bits from the help file which I'd
already done but I'm pleased to report they put me onto the fix!
I used MSCONFIG to, one at a time, eliminate startup programs and when
I stopped Logitech's Setpoint software (drivers for mouse and keyboard)
Billminder immediately began working with no problems!
I need Setpoint so I emailed Logitech's support and they suggested
remove, do a clean boot (msconfig again, disabling all services and
startup items) and re-install.
No luck, but when rebooting I see Billminder will open during startup
but if I close it, I can't make it run again, same error as before so
obviously Setpoint software is loading late in the startup process and
doesn't kill Billminder that one first time.
We'll see what Logitech comes up with but if I can get reminders from
Billminder on my initial startup, I can live with that. I find I can
also log off and back on and Billminder will open if I should need it
for any reason later on.
Short version: It AINT Quicken's fault
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