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Posted by Laura on December 20, 2007, 7:22 am
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>
>> Quicken Cash Manager 2008 (Canadian version) on a Windows XP SP2 PC,
>> 3gigs RAM, nVidia video card with latest drivers...
>>
>> I had just finished adding some scheduled bills, then clicked on my
>> Chequing account. I was hoping to print some entries. At this point I
>> clicked "File" in the menu bar at the top of the program and my PC
>> bluescreened with a STOP 0x00000008 error in win32k.sys.
>>
>> Just tossing this out there to see if anyone else has seen this.
>
> And it's happened yet again...
>
> Stop 0x0000008E (0xC0000005, 0xBF8E5F91, 0xB3105868, 0x00000000) in
> wink32k.sys
>
> I don't understand why, as I have not made ANY changes to my PC in months.
This looks like a memory conflict.
You might not have made any changes to your PC but there are software
updates applied all the time that could cause this problem. The the Dec 11
windows update is causing problems for some users.
2 suggestions:
1. do a system restore back to a time prior to the first occurance of this
problem.
2. Disable all unnecessary programs (spyware, A/V, firewall, etc) in the
start up screen in msconfig and see if one of them is the culprit. I had a
similar issue last year with another program and it turned out that the
latest update to Spysweeper was to blame.
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