Home Page link  

Broken Quicken XG Quote Download: How does your version deal with it?

  
Groups | Search | About
User Password
Register Now! Lost Password?

Quicken Personal Finance Discussions - Quicken - personal finance software discussions

 Post an article  get this group's latest topics as an RSS feed add this group's latest topics to your My MSN content add this group's latest topics to your My Yahoo content  add this group's latest topics to your Google content  YahooMyWeb Yahoo!  Google Google  Windows Live Favorites Windows Live  del.icio.us del.icio.us  digg digg  Add to Netscape Netscape
Subject Author Date
Broken Quicken XG Quote Download: How does your version deal with it? Melvin 02-14-2007
Posted by Melvin on February 14, 2007, 7:32 pm
Please log in for more thread options
 There are 5 Quicken XG versions (2003, 2004, 2005, 2006, 2007). Which year
do you have?

> I have Quicken XG and it does not hang up when trying to download from
> the server. It seems to recognize the server isn't providing data,
> but the screen closes so quickly, I can't read what it is saying.
>
> Doug
>



Posted by Michael on February 14, 2007, 7:12 pm
Please log in for more thread options
 Hi all,

Quicken XG 2005,

Not quite the same problem. When I press Update, the system updates my
Stocks only, my mutual funds do not upgrade at all. My last good update was
on the 9th of Feb.

--
Thank you

Michael & Dominique
Digital Cats Media

> This is a follow-on post related to the continuing problems with Intuit
> Canada's "Investment Update Service" (accessed via One Step Update in
> Quicken). The mechanism has been "out of service" for 5 days now...
>
> For your information, I received this reponse from Intuit today (Feb 13,
> 2007 at 17:11 MST):
>
> ---begin---
> Thank you for contacting Intuit Canada!
>
> Intuit Canada is aware that we are experiencing server access issues for
> our investment update service. We are currently working at resolving this
> issue and hope to have a resolution in the near future.
> We appreciate your patience while we are working at resolving this issue.
>
> ---end---
>
>
>
> While the problem is ongoing, I was hoping to gather some information
> about how the different Quicken versions deal with this "server-side"
> issue. I am looking for feedback from users of the following Canadian
> Quicken versions:
>
>
>
> Quicken 2002
>
> Quicken XG 2003
>
> [Quicken XG 2004 - only if your experience differs from mine, as described
> below]
>
> Quicken XG 2005
>
> Quicken XG 2006
>
> Quicken XG 2007
>
>
>
> I am using Quicken XG 2004 and this is what happens when I try to download
> quotes:
>
>
>
> 1. The download process stops at 98%.
>
> 2. Quicken becomes totally non-responsive.
>
> 3. When I bring up Windows Task Manager and switch to the Processes tab,
> I find that the QW.EXE image is consuming 46% of the CPU on my
> dual-processor system.
>
> 4. I have to do an End Task (via Windows Task Manager) on QW.EXE image
> (Processes tab) or the "Quicken XG 2004" task (Applications tab) in order
> to unload the program / get the CPU to go back down to the usual 1-2% CPU
> utilization (when the system is not being used).
>
>
>
> I have a friend who is also using Quicken XG 2004 on a single-CPU system.
> He has the exact same symptoms except that his CPU utilization goes up to
> 96-98% (consumed by the QW.EXE image).
>
>
>
>
>
> I am interested in particular if any of the Quicken versions listed above
> are able to "gracefully" detect that the server is not responding and do
> what is called a "time out". That is, the Quicken program determines that
> the quotes are not forthcoming and gives up, rather than going into an
> infinite loop.
>
>
>
> I really hope you guys will come through on this request. I would
> consolidate the information and reply here with the results. I hope to
> present it also to management of Intuit's Technical Support department and
> possibly effect some positive change...
>
>
>
> Thank you.
>
>
>
> PS
>
> To bring up Windows Task Manager, press <CTRL>+<ALT>+<DEL>
> (simultaneously).
>
>



Posted by Fred Smith on February 14, 2007, 8:06 pm
Please log in for more thread options
This is my experience as well. Quicken exits gracefully from the download, and
allows me to resume using it as before. The only adverse effect is I don't get
mutual fund quotes, but the program stays active with no other problems.

--
Regards,
Fred


> Hi all,
>
> Quicken XG 2005,
>
> Not quite the same problem. When I press Update, the system updates my
> Stocks only, my mutual funds do not upgrade at all. My last good update was
> on the 9th of Feb.
>
> --
> Thank you
>
> Michael & Dominique
> Digital Cats Media
>
>> This is a follow-on post related to the continuing problems with Intuit
>> Canada's "Investment Update Service" (accessed via One Step Update in
>> Quicken). The mechanism has been "out of service" for 5 days now...
>>
>> For your information, I received this reponse from Intuit today (Feb 13, 2007
>> at 17:11 MST):
>>
>> ---begin---
>> Thank you for contacting Intuit Canada!
>>
>> Intuit Canada is aware that we are experiencing server access issues for our
>> investment update service. We are currently working at resolving this issue
>> and hope to have a resolution in the near future.
>> We appreciate your patience while we are working at resolving this issue.
>>
>> ---end---
>>
>>
>>
>> While the problem is ongoing, I was hoping to gather some information about
>> how the different Quicken versions deal with this "server-side" issue. I am
>> looking for feedback from users of the following Canadian Quicken versions:
>>
>>
>>
>> Quicken 2002
>>
>> Quicken XG 2003
>>
>> [Quicken XG 2004 - only if your experience differs from mine, as described
>> below]
>>
>> Quicken XG 2005
>>
>> Quicken XG 2006
>>
>> Quicken XG 2007
>>
>>
>>
>> I am using Quicken XG 2004 and this is what happens when I try to download
>> quotes:
>>
>>
>>
>> 1. The download process stops at 98%.
>>
>> 2. Quicken becomes totally non-responsive.
>>
>> 3. When I bring up Windows Task Manager and switch to the Processes tab, I
>> find that the QW.EXE image is consuming 46% of the CPU on my dual-processor
>> system.
>>
>> 4. I have to do an End Task (via Windows Task Manager) on QW.EXE image
>> (Processes tab) or the "Quicken XG 2004" task (Applications tab) in order to
>> unload the program / get the CPU to go back down to the usual 1-2% CPU
>> utilization (when the system is not being used).
>>
>>
>>
>> I have a friend who is also using Quicken XG 2004 on a single-CPU system. He
>> has the exact same symptoms except that his CPU utilization goes up to 96-98%
>> (consumed by the QW.EXE image).
>>
>>
>>
>>
>>
430 No such article
This is my experience as well. Quicken exits gracefully from the download, and
allows me to resume using it as before. The only adverse effect is I don't get
mutual fund quotes, but the program stays active with no other problems.

--
Regards,
Fred


> Hi all,
>
> Quicken XG 2005,
>
> Not quite the same problem. When I press Update, the system updates my
> Stocks only, my mutual funds do not upgrade at all. My last good update was
> on the 9th of Feb.
>
> --
> Thank you
>
> Michael & Dominique
> Digital Cats Media
>
>> This is a follow-on post related to the continuing problems with Intuit
>> Canada's "Investment Update Service" (accessed via One Step Update in
>> Quicken). The mechanism has been "out of service" for 5 days now...
>>
>> For your information, I received this reponse from Intuit today (Feb 13, 2007
>> at 17:11 MST):
>>
>> ---begin---
>> Thank you for contacting Intuit Canada!
>>
>> Intuit Canada is aware that we are experiencing server access issues for our
>> investment update service. We are currently working at resolving this issue
>> and hope to have a resolution in the near future.
>> We appreciate your patience while we are working at resolving this issue.
>>
>> ---end---
>>
>>
>>
>> While the problem is ongoing, I was hoping to gather some information about
>> how the different Quicken versions deal with this "server-side" issue. I am
>> looking for feedback from users of the following Canadian Quicken versions:
>>
>>
>>
>> Quicken 2002
>>
>> Quicken XG 2003
>>
>> [Quicken XG 2004 - only if your experience differs from mine, as described
>> below]
>>
>> Quicken XG 2005
>>
>> Quicken XG 2006
>>
>> Quicken XG 2007
>>
>>
>>
>> I am using Quicken XG 2004 and this is what happens when I try to download
>> quotes:
>>
>>
>>
>> 1. The download process stops at 98%.
>>
>> 2. Quicken becomes totally non-responsive.
>>
>> 3. When I bring up Windows Task Manager and switch to the Processes tab, I
>> find that the QW.EXE image is consuming 46% of the CPU on my dual-processor
>> system.
>>
>> 4. I have to do an End Task (via Windows Task Manager) on QW.EXE image
>> (Processes tab) or the "Quicken XG 2004" task (Applications tab) in order to
>> unload the program / get the CPU to go back down to the usual 1-2% CPU
>> utilization (when the system is not being used).
>>
>>
>>
>> I have a friend who is also using Quicken XG 2004 on a single-CPU system. He
>> has the exact same symptoms except that his CPU utilization goes up to 96-98%
>> (consumed by the QW.EXE image).
>>
>>
>>
>>
>>
>> I am interested in particular if any of the Quicken versions listed above are
>> able to "gracefully" detect that the server is not responding and do what is
>> called a "time out". That is, the Quicken program determines that the quotes
>> are not forthcoming and gives up, rather than going into an infinite loop.
>>
>>
>>
>> I really hope you guys will come through on this request. I would
>> consolidate the information and reply here with the results. I hope to
>> present it also to management of Intuit's Technical Support department and
>> possibly effect some positive change...
>>
>>
>>
>> Thank you.
>>
>>
>>
>> PS
>>
>> To bring up Windows Task Manager, press <CTRL>+<ALT>+<DEL> (simultaneously).
>>
>>
>
>



Posted by fletch on February 20, 2007, 9:14 pm
Please log in for more thread options
I'm using XG 2006 Canadian version and noticed last week that many of the
stocks I have been watching showed gaps in data history during that period.
In particular, mutual funds in the Canadian Market had a week gap starting
Feb 9. As an aside I went to Yahoo Finance to get a price history in order
to manually import or enter them in. I noticed that I can no longer find
select funds which only 2 weeks ago I could get substantial history.
An unfortunate side-effect of this gap is that quicken or the service
provider that is tied to it will only fill in a 5 business day lag in
historical data
Despite the incovenience here, I appreciate the effort one person in this
thread who contacted Intuit. At least we believe we know where the problem
lies and expect a forthcoming resolution. I'm relieved that these gaps
weren't caused by some malfunction in my copy of Quicken.
> This is a follow-on post related to the continuing problems with Intuit
> Canada's "Investment Update Service" (accessed via One Step Update in
> Quicken). The mechanism has been "out of service" for 5 days now...
>
> For your information, I received this reponse from Intuit today (Feb 13,
> 2007 at 17:11 MST):
>
> ---begin---
> Thank you for contacting Intuit Canada!
>
> Intuit Canada is aware that we are experiencing server access issues for
> our investment update service. We are currently working at resolving this
> issue and hope to have a resolution in the near future.
> We appreciate your patience while we are working at resolving this issue.
>
> ---end---
>
>
>
> While the problem is ongoing, I was hoping to gather some information
> about how the different Quicken versions deal with this "server-side"
> issue. I am looking for feedback from users of the following Canadian
> Quicken versions:
>
>
>
> Quicken 2002
>
> Quicken XG 2003
>
> [Quicken XG 2004 - only if your experience differs from mine, as described
> below]
>
> Quicken XG 2005
>
> Quicken XG 2006
>
> Quicken XG 2007
>
>
>
> I am using Quicken XG 2004 and this is what happens when I try to download
> quotes:
>
>
>
> 1. The download process stops at 98%.
>
> 2. Quicken becomes totally non-responsive.
>
> 3. When I bring up Windows Task Manager and switch to the Processes tab,
> I find that the QW.EXE image is consuming 46% of the CPU on my
> dual-processor system.
>
> 4. I have to do an End Task (via Windows Task Manager) on QW.EXE image
> (Processes tab) or the "Quicken XG 2004" task (Applications tab) in order
> to unload the program / get the CPU to go back down to the usual 1-2% CPU
> utilization (when the system is not being used).
>
>
>
> I have a friend who is also using Quicken XG 2004 on a single-CPU system.
> He has the exact same symptoms except that his CPU utilization goes up to
> 96-98% (consumed by the QW.EXE image).
>
>
>
>
>
> I am interested in particular if any of the Quicken versions listed above
> are able to "gracefully" detect that the server is not responding and do
> what is called a "time out". That is, the Quicken program determines that
> the quotes are not forthcoming and gives up, rather than going into an
> infinite loop.
>
>
>
> I really hope you guys will come through on this request. I would
> consolidate the information and reply here with the results. I hope to
> present it also to management of Intuit's Technical Support department and
> possibly effect some positive change...
>
>
>
> Thank you.
>
>
>
> PS
>
> To bring up Windows Task Manager, press <CTRL>+<ALT>+<DEL>
> (simultaneously).
>
>



Posted by ANDYA on February 21, 2007, 1:50 pm
Please log in for more thread options
> I'm using XG 2006 Canadian version and noticed last week that many of the
> stocks I have been watching showed gaps in data history during that period.
> In particular, mutual funds in the Canadian Market had a week gap starting
> Feb 9. As an aside I went to Yahoo Finance to get a price history in order
> to manually import or enter them in. I noticed that I can no longer find
> select funds which only 2 weeks ago I could get substantial history.
> An unfortunate side-effect of this gap is that quicken or the service
> provider that is tied to it will only fill in a 5 business day lag in
> historical data
> Despite the incovenience here, I appreciate the effort one person in this
> thread who contacted Intuit. At least we believe we know where the problem
> lies and expect a forthcoming resolution. I'm relieved that these gaps
> weren't caused by some malfunction in my copy of Quicken."Melvin"
>
>
>
>
> > This is a follow-on post related to the continuing problems with Intuit
> > Canada's "Investment Update Service" (accessed via One Step Update in
> > Quicken). The mechanism has been "out of service" for 5 days now...
>
> > For your information, I received this reponse from Intuit today (Feb 13,
> > 2007 at 17:11 MST):
>
> > ---begin---
> > Thank you for contacting Intuit Canada!
>
> > Intuit Canada is aware that we are experiencing server access issues for
> > our investment update service. We are currently working at resolving this
> > issue and hope to have a resolution in the near future.
> > We appreciate your patience while we are working at resolving this issue.
>
> > ---end---
>
> > While the problem is ongoing, I was hoping to gather some information
> > about how the different Quicken versions deal with this "server-side"
> > issue. I am looking for feedback from users of the following Canadian
> > Quicken versions:
>
> > Quicken 2002
>
> > Quicken XG 2003
>
> > [Quicken XG 2004 - only if your experience differs from mine, as described
> > below]
>
> > Quicken XG 2005
>
> > Quicken XG 2006
>
> > Quicken XG 2007
>
> > I am using Quicken XG 2004 and this is what happens when I try to download
> > quotes:
>
> > 1. The download process stops at 98%.
>
> > 2. Quicken becomes totally non-responsive.
>
> > 3. When I bring up Windows Task Manager and switch to the Processes tab,
> > I find that the QW.EXE image is consuming 46% of the CPU on my
> > dual-processor system.
>
> > 4. I have to do an End Task (via Windows Task Manager) on QW.EXE image
> > (Processes tab) or the "Quicken XG 2004" task (Applications tab) in order
> > to unload the program / get the CPU to go back down to the usual 1-2% CPU
> > utilization (when the system is not being used).
>
> > I have a friend who is also using Quicken XG 2004 on a single-CPU system.
> > He has the exact same symptoms except that his CPU utilization goes up to
> > 96-98% (consumed by the QW.EXE image).
>
> > I am interested in particular if any of the Quicken versions listed above
> > are able to "gracefully" detect that the server is not responding and do
> > what is called a "time out". That is, the Quicken program determines that
> > the quotes are not forthcoming and gives up, rather than going into an
> > infinite loop.
>
> > I really hope you guys will come through on this request. I would
> > consolidate the information and reply here with the results. I hope to
> > present it also to management of Intuit's Technical Support department and
> > possibly effect some positive change...
>
> > Thank you.
>
> > PS
>
> > To bring up Windows Task Manager, press <CTRL>+<ALT>+<DEL>
> > (simultaneously).- Hide quoted text -
>
> - Show quoted text -

fletch
My quote download both stocks and Canadian Mutual Funds re-started on
Wednesday Febrtuary 14. I am using Quicken XG 2003. There were no
gaps in the data although I had to repeat the download twice initially
to get all of the Mutual Fund quotes. Since then I have had no
problems. Have you checked with your broker re the gaps in the mutual
fund quotes?


Similar ThreadsPosted
Quote Download Failure Quicken XG January 5, 2008, 12:07 am
QUICKEN XG 2003 quote download not working February 12, 2007, 8:46 pm
Quote Download Fixed - ?? January 23, 2008, 9:52 am
Stock quote/Price history - can't download or manually update November 14, 2006, 11:59 am
Quicken 2008 Home & Business us version convert older European version January 4, 2008, 7:10 pm
TurboTax + Quicken deal? August 21, 2006, 2:40 pm
OT: You like computers that deal with monentary transactions? October 19, 2007, 8:22 am
whats the deal with Canadian Intuit ? June 2, 2006, 7:28 pm
Quicken Help is broken? December 18, 2007, 11:02 am
Quicken news broken - CEO doesn't care September 17, 2007, 4:19 pm

Contact Us | Privacy Policy
This site is not affiliated with Intuit - makers of Quickbooks and Quicken software
This site is not affiliated with Sage Software - makers of Peachtree accounting software
XML SitemapXML Sitemap