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Can't Print Envelopes with H&B 2007

 

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Subject Author Date
Can't Print Envelopes with H&B 2007 The Streets 03-31-2007
Posted by The Streets on March 31, 2007, 10:21 am
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Quicken H&B 2007 R4

I rarely print envelopes -- mostly I use double window
envelopes for my invoices.

Today I needed to print an envelope and got nothing.

I select the record I want in my Addresses and click on
Print>Envelopes. I get the usual popup where I can
include a return address, etc. Then I click on Print.
I get a brief screen flicker and then nothing.

Printer works fine -- I'm able to print both invoices from
Quicken and a test page.

Since I don't print envelopes very often, it's possible
that I haven't tried to do this since the R4 update.

Suggesions?



Posted by John Pollard on March 31, 2007, 1:08 pm
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The Streets wrote:
> Quicken H&B 2007 R4
>
> I rarely print envelopes -- mostly I use double window
> envelopes for my invoices.
>
> Today I needed to print an envelope and got nothing.
>
> I select the record I want in my Addresses and click on
> Print>Envelopes. I get the usual popup where I can
> include a return address, etc. Then I click on Print.
> I get a brief screen flicker and then nothing.
>
> Printer works fine -- I'm able to print both invoices from
> Quicken and a test page.
>
> Since I don't print envelopes very often, it's possible
> that I haven't tried to do this since the R4 update.
>
> Suggesions?

There's a known problem in Q2007 when printing does not go thru
the "Reports" menu (that may not completely describe the
limiting factor, my memory is a bit hazy on all the details). I
have not read of anyone specifically trying to print envelopes,
but when I look in Q2004 H&B, I am almost certain that the
envelope printing path is one of those that will fail in Q2007.
For another example; open a checking account, then do File >
Print Register.

I think the only workaround mentioned was to print to a pdf
file.

--
John Pollard
First initial underscore Last name at mchsi dot com
Please reply to newsgroup



Posted by The Streets on April 1, 2007, 10:57 am
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> The Streets wrote:
>> Quicken H&B 2007 R4
>>
>> I rarely print envelopes -- mostly I use double window
>> envelopes for my invoices.
>>
>> Today I needed to print an envelope and got nothing.
>>
>> I select the record I want in my Addresses and click on
>> Print>Envelopes. I get the usual popup where I can
>> include a return address, etc. Then I click on Print.
>> I get a brief screen flicker and then nothing.
>>
>> Printer works fine -- I'm able to print both invoices from
>> Quicken and a test page.
>>
>> Since I don't print envelopes very often, it's possible
>> that I haven't tried to do this since the R4 update.
>>
>> Suggesions?
>
> There's a known problem in Q2007 when printing does not go thru the
> "Reports" menu (that may not completely describe the limiting factor, my
> memory is a bit hazy on all the details). I have not read of anyone
> specifically trying to print envelopes, but when I look in Q2004 H&B, I am
> almost certain that the envelope printing path is one of those that will
> fail in Q2007. For another example; open a checking account, then do File
> > Print Register.
>
> I think the only workaround mentioned was to print to a pdf file.

John, thanks for "known problem" information. It may be
possible that the last time I tried to print an envelope was before
I upgraded to 2007 sometime last year.

I did not try your File>Print Register suggestion, but I did try
a Print>List from inside the Address Book and that worked fine.

I didn't see a way to print envelopes to a pdf file -- the print
envelopes path doesn't progress far enough to give me any
printer choices.

Fortunately this isn't a big deal for me. Still, it seems like a
pretty basic function to not be quickly fixed by Intuit.



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