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Subject Author Date
Can't get Toolbar Updates to Stick? Charliec 10-25-2006
Posted by Charliec on October 25, 2006, 10:06 pm
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 I've been trying to add "Online Services" to my tool bar in Q7, but as
soon as I close the program and reopen it, the Online Services
disappears from the toolbar and I have to re add it each time I want
to use it. How do I get it to remain on the toolbar when I add it?

Thanks for any insights.
Charlie
******************************************************
Charliec

Posted by Hank Arnold on October 26, 2006, 4:03 am
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 Known issue with the latest update. Only option is to go back to the
original program version and wait for a fix. Of course, heaven knows
when that will be...

Regards,
Hank Arnold

Charliec wrote:
> I've been trying to add "Online Services" to my tool bar in Q7, but as
> soon as I close the program and reopen it, the Online Services
> disappears from the toolbar and I have to re add it each time I want
> to use it. How do I get it to remain on the toolbar when I add it?
>
> Thanks for any insights.
> Charlie
> ******************************************************
> Charliec

Posted by Charliec on October 26, 2006, 3:45 pm
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Hank,
By "known issue" I assume it has been reported to Tech Support or
should I put in a problem report?

Charlie


>Known issue with the latest update. Only option is to go back to the
>original program version and wait for a fix. Of course, heaven knows
>when that will be...
>
>Regards,
>Hank Arnold
>
>Charliec wrote:
>> I've been trying to add "Online Services" to my tool bar in Q7, but as
>> soon as I close the program and reopen it, the Online Services
>> disappears from the toolbar and I have to re add it each time I want
>> to use it. How do I get it to remain on the toolbar when I add it?
>>
>> Thanks for any insights.
>> Charlie
>> ******************************************************
>> Charliec
******************************************************
Charliec

Posted by Andrew on October 26, 2006, 10:03 pm
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Charliec wrote:
> Hank,
> By "known issue" I assume it has been reported to Tech Support or
> should I put in a problem report?
>
> Charlie

IMHO, the answer to the first inferred question (better the word 'or') is
irrelevant! Even if everyone already did write up a ticket, you should as
well!
The squeaky wheel gets the grease! Go for it.

---------------------------
Regards -

- Andrew


Charliec wrote:
> Hank,
> By "known issue" I assume it has been reported to Tech Support or
> should I put in a problem report?
>
> Charlie

IMHO, the answer to the first inferred question (better the word 'or') is
irrelevant! Even if everyone already did write up a ticket, you should as
well!
The squeaky wheel gets the grease! Go for it.

---------------------------
Regards -

- Andrew



Posted by Art Masson on October 28, 2006, 1:32 pm
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I'm new here and with Quicken...how/where do I go to submit a problem
report/ticket?
Art Masson


Andrew wrote:
> Charliec wrote:
>> Hank,
>> By "known issue" I assume it has been reported to Tech Support or
>> should I put in a problem report?
>>
>> Charlie
>
> IMHO, the answer to the first inferred question (better the word 'or') is
> irrelevant! Even if everyone already did write up a ticket, you should as
> well!
> The squeaky wheel gets the grease! Go for it.
>
> ---------------------------
> Regards -
>
> - Andrew
>
>

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