Can't update

Posted by Bernie Cosell on May 29, 2009, 5:55 pm

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Quicken has been telling me that an update [rev 6, I think] is available,
but when I go to update it starts downloading and the progress meter starts
up: 4%, 10%, etc. But then it just stops and errors-out. If I retrying,
it fails every time [but always at a different point in the download].
AFAIK my internet connection is working just fine... is this something
transitory, something wrong with my system, or some problem at Intuit's
end? There's no useful diagnostic info I could see: it is just progressing
along and then I suddenly get a dialogue with a "the download failed" [if
there's some way to run Q2009 with logging or diagnostic info enabled,
that'd be great]. Thanks!
/B
--
Bernie Cosell Fantasy Farm Fibers
bernie@fantasyfarm.com Pearisburg, VA
--> Too many people, too few sheep <--

Posted by R. C. White on May 29, 2009, 9:35 pm

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Hi, Bernie.

You remembered to mention Q2009, but you forgot to say if Deluxe, H&B, or
??? And you didn't say if you are running Win9x or Win7 x64 RC - or Linux.
:>(

Release R 6 was offered when I did my regular One Step Update this morning.
I accepted it and it was installed almost automatically. (See my Sig for my
specs.)

You may recall that my installation is not quite standard, with qw.exe in
E:QuickenW, as I've mentioned here several times. But the previous R 5
update somehow got installed into Win7's Program Files (x86)Quicken folder,
and this R 6 tried to follow it there. It took some minor computer surgery
to Copy the entire PF86Quicken folder to the E:QuickenW folder, then -
after verifying that my system is working the way I want it again, I deleted
that folder in PF86. That's why I said that my installation was "almost"
automatic.

RC
--
R. C. White, CPA
San Marcos, TX
(Retired. No longer licensed to practice public accounting.)
rc@grandecom.net
Microsoft Windows MVP
(Using Quicken Deluxe 2009 and Windows Live Mail in Win7 x64 RC)

> Quicken has been telling me that an update [rev 6, I think] is available,

> but when I go to update it starts downloading and the progress meter

> starts

> up: 4%, 10%, etc. But then it just stops and errors-out. If I retrying,

> it fails every time [but always at a different point in the download].

> AFAIK my internet connection is working just fine... is this something

> transitory, something wrong with my system, or some problem at Intuit's

> end? There's no useful diagnostic info I could see: it is just

> progressing

> along and then I suddenly get a dialogue with a "the download failed" [if

> there's some way to run Q2009 with logging or diagnostic info enabled,

> that'd be great]. Thanks!

> /B

> --

> Bernie Cosell Fantasy Farm Fibers

> bernie@fantasyfarm.com Pearisburg, VA

> --> Too many people, too few sheep <--

Posted by Bernie Cosell on May 31, 2009, 2:29 pm

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} You remembered to mention Q2009, but you forgot to say if Deluxe, H&B, or
} ??? And you didn't say if you are running Win9x or Win7 x64 RC - or Linux.

Duh: Q2009, deluxe, on XP/Pro.

} Release R 6 was offered when I did my regular One Step Update this morning.
} I accepted it and it was installed almost automatically. (See my Sig for my
} specs.)

Ah. tnx: I just tried again and it zoomed through [modulo one little
problem: it downloaded the update but couldn't install it so I had to run Q
as admin and that did the job just fine. Only oddity is that went I
started Q [properly, as me] I got a window for the "Quicken Live
Community". Dunno what that is, but I made it go away..:o)

So there was some sort of transient problem that's gone now, so I'm OK...

/Bernie

--
Bernie Cosell Fantasy Farm Fibers
bernie@fantasyfarm.com Pearisburg, VA
--> Too many people, too few sheep <--

Posted by R. C. White on May 31, 2009, 9:42 pm

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Hi, Bernie.

Glad you got R 6 working. ;<)

> I got a window for the "Quicken Live

> Community". Dunno what that is, but I made it go away..:o)

Me, too. My guess is that it's Intuit's replacement for the long-running
Quicken Forum on Quicken.com - but John Pollard can probably clarify that
for us.

I have noticed that traffic here has slowed to a trickle recently. And not
just here, but in the dozens of newsgroups that I follow on the Microsoft
servers. Microsoft is trying very hard to move everybody to the web-based
Forums; they haven't even created any newsgroups for the new Windows 7, and
probably won't. It seems like Usenet is withering away, which saddens me
greatly. :^{

The Forum interface is much too slow and clumsy for those of us who are
comfy with newsgroups.

RC
--
R. C. White, CPA
San Marcos, TX
(Retired. No longer licensed to practice public accounting.)
rc@grandecom.net
Microsoft Windows MVP
(Using Quicken Deluxe 2009 and Windows Live Mail in Win7 x64)

> } You remembered to mention Q2009, but you forgot to say if Deluxe, H&B,

> or

> } ??? And you didn't say if you are running Win9x or Win7 x64 RC - or

> Linux.

> Duh: Q2009, deluxe, on XP/Pro.

> } Release R 6 was offered when I did my regular One Step Update this

> morning.

> } I accepted it and it was installed almost automatically. (See my Sig

> for my

> } specs.)

> Ah. tnx: I just tried again and it zoomed through [modulo one little

> problem: it downloaded the update but couldn't install it so I had to run

> Q

> as admin and that did the job just fine. Only oddity is that went I

> started Q [properly, as me] I got a window for the "Quicken Live

> Community". Dunno what that is, but I made it go away..:o)

> So there was some sort of transient problem that's gone now, so I'm OK...

> /Bernie

> --

> Bernie Cosell Fantasy Farm Fibers

Posted by John Pollard on June 1, 2009, 9:39 am

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R. C. White wrote:

>> I got a window for the "Quicken Live

>> Community". Dunno what that is, but I made it go away..:o)

> Me, too. My guess is that it's Intuit's replacement for the

> long-running Quicken Forum on Quicken.com - but John Pollard can

> probably clarify that for us.

That's what it is. And a lousy replacement it is. I've yet to hear from
a regular there that likes the new model.

> I have noticed that traffic here has slowed to a trickle recently. And

> not just here, but in the dozens of newsgroups that I follow on

> the Microsoft servers. Microsoft is trying very hard to move

> everybody to the web-based Forums; they haven't even created any

> newsgroups for the new Windows 7, and probably won't. It seems like

> Usenet is withering away, which saddens me greatly. :^{

Me too.

I wonder if the reluctance of isp's to carry newsgroups, or to keep their
posts for very long even if they do carry them, is involved.

Google's interface is lousy, and I can't even find what I'm looking for in
the newsgroup archives at Google any more.

[One newsgroup that seems to continue to get a fair number of posts is the
Outlook Express newsgroup ... and Outlook Express is a dead product.]

--

John Pollard