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Subject Author Date
Cannot Connect Buck Turgidson 12-28-2007
Posted by Buck Turgidson on December 28, 2007, 7:56 am
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 I am unable to connect to the Internet via Q2006. I connect directly via a
cable modem. I do not have a router. I do not run a firewall, either 3rd
party or the Windows XP pro firewall. I have no other connectivity problems
with IE, Firefox, etc.

(I do have a Linksys router, but I bypassed it for troubleshooting.)

I have also completely uninstalled my Norton Anti-virus.

I have removed Q2006, removed all references in the registry, and
re-installed it.

I use IE7, and have made sure that the Security level is "Default", which
defaults to "Medium High" for IE7. For troubleshooting, I am allowing all
cookies. I have disabled the popup blocker, and anti-phishing stuff in IE7.

I have turned on just about every possible Windows service (except the
Windows firewall, of course).

Yet, after all this, I still cannot connect via Quicken 2006.

Is there something else I can try? I am desperate to get this working
because I track all my business expenses, and need to download them.





Posted by Laura on December 28, 2007, 6:27 pm
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>I am unable to connect to the Internet via Q2006. I connect directly via a
>cable modem. I do not have a router. I do not run a firewall, either 3rd
>party or the Windows XP pro firewall. I have no other connectivity problems
>with IE, Firefox, etc.
>
> (I do have a Linksys router, but I bypassed it for troubleshooting.)
>
> I have also completely uninstalled my Norton Anti-virus.
>
> I have removed Q2006, removed all references in the registry, and
> re-installed it.
>
> I use IE7, and have made sure that the Security level is "Default", which
> defaults to "Medium High" for IE7. For troubleshooting, I am allowing all
> cookies. I have disabled the popup blocker, and anti-phishing stuff in
> IE7.
>
> I have turned on just about every possible Windows service (except the
> Windows firewall, of course).
>
> Yet, after all this, I still cannot connect via Quicken 2006.
>
> Is there something else I can try? I am desperate to get this working
> because I track all my business expenses, and need to download them.

If you are running XP then one last solution would be to uninstall IE7 and
revert back to IE6. IE7 has been known to cause various problems with
programs that use Internet explorer in the background. Quicken is one of
those programs.



Posted by Buck Turgidson on December 29, 2007, 5:54 am
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>
> If you are running XP then one last solution would be to uninstall IE7 and
> revert back to IE6. IE7 has been known to cause various problems with
> programs that use Internet explorer in the background. Quicken is one of
> those programs.
>

Thanks Laura. The only reason I have IE7 is that I installed it while
trying to fix this problem. So, the problem occurred with IE6 as well.

Thanks for your help.



Posted by Don on December 29, 2007, 6:12 am
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> >
>> If you are running XP then one last solution would be to uninstall IE7
>> and revert back to IE6. IE7 has been known to cause various problems with
>> programs that use Internet explorer in the background. Quicken is one of
>> those programs.
>>
>
> Thanks Laura. The only reason I have IE7 is that I installed it while
> trying to fix this problem. So, the problem occurred with IE6 as well.
>
> Thanks for your help.


Don't know if this would help your problem at all, but the only way I can
download transactions, directly from my financial institution into Quicken
07, using IE7, is to hold down the ctrl key whilst clicking the submit
button to download. I don't use Quicken to connect, I just log into my
bank's website in IE7, and then have to do that in order to be able to
download my transactions.




--
Don



Posted by Buck Turgidson on December 29, 2007, 8:04 am
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> Don't know if this would help your problem at all, but the only way I can
> download transactions, directly from my financial institution into Quicken
> 07, using IE7, is to hold down the ctrl key whilst clicking the submit
> button to download. I don't use Quicken to connect, I just log into my
> bank's website in IE7, and then have to do that in order to be able to
> download my transactions.
>

Thanks for the suggestion. I download directly using Quicken. I believe
that behind the scenes, Quicken actually uses the IE services in a
pass-through type of arrangement.

I've been reading on the Intuit website that there have been some conflicts
between MSFT patches and Quicken patches. While it is nice to have an
indication of the problem, it doesn't solve it.

I installed MS Money and am able to download just fine.

After using Quicken since 1994, it may be time to switch.



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