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Can't Install Rel 4 Update

 

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Subject Author Date
Can't Install Rel 4 Update The Streets 01-30-2007
Posted by John Pollard on February 8, 2007, 5:32 pm
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Noel wrote:
> Has R4 corrected many of the issues with previous updates;
> been holding off to update my verions of Quicken 7

I'll have to leave the answer to that question to those who have
Q2007.

--
John Pollard
First initial underscore Last name at mchsi dot com
Please reply to newsgroup



Posted by The Streets on February 9, 2007, 5:09 pm
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> The Streets wrote:
>
>>> Go here:
>>>
>>>
https://quicken.custhelp.com/cgi-bin/quicken.cfg/php/enduser/std_adp.php?p_faqid=5528
>>>
>>> Download the manual update. "Run" (double-click) the
>>> downloaded manual update. Be certain you have admin
>>> priveledges ... and probably, that you are the same user
>>> that "installed" Q2007.
>
>> John -- Thanks for the pointer. I think my problem may
>> be related to the downloaded credit card transactions
>> that I've not accepted yet. As soon as my wife get back
>> from a trip, I plan to go through and accept these. Then, I'll try the
>> update again and report my results.
>
> One advantage of the approach I suggested is that you run the update when
> Quicken is not running ... so no chance the data file would be involved.
>
> But you can accomplish that particular end by starting Quicken while
> holding down the CTRL key, which will cause Quicken to start with no data
> file open ... so you could try updating to R4 without concern about what's
> in the data file.
>
John,

Still having trouble. Tried the CTRL trick but it doesn't seem to
work with Q2007 -- Quicken opens without a data file but the
tool bar only has the File and Help menus so no (obvious) way
to initiate the update. Next I downloaded and ran the manual
update (without Quicken running). Got the same error result
as before: seems to be updating; status bar crawls all the way to
the right; then a pause; and then a screen with the message
"The update for Quicken 2007 was not completed."

Maybe I'll have to wait for R5.



Posted by John Pollard on February 9, 2007, 5:45 pm
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The Streets wrote:
> Still having trouble. Tried the CTRL trick but it
> doesn't seem to work with Q2007 -- Quicken opens without
> a data file but the tool bar only has the File and Help menus
> so no (obvious)
> way to initiate the update. Next I downloaded and ran the
> manual update (without Quicken running). Got the same
> error result as before: seems to be updating; status bar
> crawls all
> the way to the right; then a pause; and then a screen
> with the message "The update for Quicken 2007 was not
> completed."

Did you try what R.C.'s approach. Use the "Run as" option to
run as *the* administrator (when you run the manual update, in
your case ... thought you can also try running qwpatch.exe that
way)?

--
John Pollard
First initial underscore Last name at mchsi dot com
Please reply to newsgroup




Posted by The Streets on February 9, 2007, 9:27 pm
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> The Streets wrote:
>> Still having trouble. Tried the CTRL trick but it
>> doesn't seem to work with Q2007 -- Quicken opens without
>> a data file but the tool bar only has the File and Help menus
>> so no (obvious)
>> way to initiate the update. Next I downloaded and ran the
>> manual update (without Quicken running). Got the same
>> error result as before: seems to be updating; status bar
>> crawls all
>> the way to the right; then a pause; and then a screen
>> with the message "The update for Quicken 2007 was not
>> completed."
>
> Did you try what R.C.'s approach. Use the "Run as" option to
> run as *the* administrator (when you run the manual update, in
> your case ... thought you can also try running qwpatch.exe that
> way)?

I'll go back and check R.C.'s message to be sure that I understand
it. But, I only use one account on my Windows XP machine and
it is set up as the administrator. So there shouldn't be any issue
with administrator authority. And, I've never had any problems
in the past.



Posted by Dave F on February 10, 2007, 6:59 pm
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Yep, I'm encountering similar problems. I sent a message to Support. Let's
see if they respond
Dave
>> The Streets wrote:
>>> Still having trouble. Tried the CTRL trick but it
>>> doesn't seem to work with Q2007 -- Quicken opens without
>>> a data file but the tool bar only has the File and Help menus
>>> so no (obvious)
>>> way to initiate the update. Next I downloaded and ran the
>>> manual update (without Quicken running). Got the same
>>> error result as before: seems to be updating; status bar
>>> crawls all
>>> the way to the right; then a pause; and then a screen
>>> with the message "The update for Quicken 2007 was not
>>> completed."
>>
>> Did you try what R.C.'s approach. Use the "Run as" option to
>> run as *the* administrator (when you run the manual update, in
>> your case ... thought you can also try running qwpatch.exe that
>> way)?
>
> I'll go back and check R.C.'s message to be sure that I understand
> it. But, I only use one account on my Windows XP machine and
> it is set up as the administrator. So there shouldn't be any issue
> with administrator authority. And, I've never had any problems
> in the past.
>



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