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Subject Author Date
Can't Install Rel 4 Update The Streets 01-30-2007
Posted by Dave F on February 11, 2007, 12:25 pm
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To add to what I wrote yesterday. I heard back from Quicken Support. Their
solution is to,
1. Uninstall Quicken
2. Reinstall Quicken in a different location
3. Reinstall all the Releases.

Appears to be a "shot in the dark" solution to me. After reviewing what the
R4 addresses I think I'll pass on it and suffer the annoyance of Quicken
continually asking me to update even if I have the "DON'T REMIND ME AGAIN"
box checked.
Dave
> Yep, I'm encountering similar problems. I sent a message to Support.
> Let's see if they respond
> Dave
>>> The Streets wrote:
>>>> Still having trouble. Tried the CTRL trick but it
>>>> doesn't seem to work with Q2007 -- Quicken opens without
>>>> a data file but the tool bar only has the File and Help menus
>>>> so no (obvious)
>>>> way to initiate the update. Next I downloaded and ran the
>>>> manual update (without Quicken running). Got the same
>>>> error result as before: seems to be updating; status bar
>>>> crawls all
>>>> the way to the right; then a pause; and then a screen
>>>> with the message "The update for Quicken 2007 was not
>>>> completed."
>>>
>>> Did you try what R.C.'s approach. Use the "Run as" option to
>>> run as *the* administrator (when you run the manual update, in
>>> your case ... thought you can also try running qwpatch.exe that
>>> way)?
>>
>> I'll go back and check R.C.'s message to be sure that I understand
>> it. But, I only use one account on my Windows XP machine and
>> it is set up as the administrator. So there shouldn't be any issue
>> with administrator authority. And, I've never had any problems
>> in the past.
>>
>
>



Posted by The Streets on February 11, 2007, 4:19 pm
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Yup -- shot in the dark for sure. The "reinstall in a
different location" is a new one. Perhaps I should
install it in the garage. :-) I'm going to wait too.
Thanks for having the patience to contact Quicken
"support" and reporting back.

> To add to what I wrote yesterday. I heard back from Quicken Support.
> Their solution is to,
> 1. Uninstall Quicken
> 2. Reinstall Quicken in a different location
> 3. Reinstall all the Releases.
>
> Appears to be a "shot in the dark" solution to me. After reviewing what
> the R4 addresses I think I'll pass on it and suffer the annoyance of
> Quicken continually asking me to update even if I have the "DON'T REMIND
> ME AGAIN" box checked.
> Dave
>> Yep, I'm encountering similar problems. I sent a message to Support.
>> Let's see if they respond
>> Dave
>>>> The Streets wrote:
>>>>> Still having trouble. Tried the CTRL trick but it
>>>>> doesn't seem to work with Q2007 -- Quicken opens without
>>>>> a data file but the tool bar only has the File and Help menus
>>>>> so no (obvious)
>>>>> way to initiate the update. Next I downloaded and ran the
>>>>> manual update (without Quicken running). Got the same
>>>>> error result as before: seems to be updating; status bar
>>>>> crawls all
>>>>> the way to the right; then a pause; and then a screen
>>>>> with the message "The update for Quicken 2007 was not
>>>>> completed."
>>>>
>>>> Did you try what R.C.'s approach. Use the "Run as" option to
>>>> run as *the* administrator (when you run the manual update, in
>>>> your case ... thought you can also try running qwpatch.exe that
>>>> way)?
>>>
>>> I'll go back and check R.C.'s message to be sure that I understand
>>> it. But, I only use one account on my Windows XP machine and
>>> it is set up as the administrator. So there shouldn't be any issue
>>> with administrator authority. And, I've never had any problems
>>> in the past.
>>>
>>
>>
>
>



Posted by R. C. White on February 12, 2007, 11:55 am
Please log in for more thread options
Hi, Streets.

> But, I only use one account on my Windows XP machine and
> it is set up as the administrator.

Me, too. Except that I've now migrated to Vista Ultimate x64. The rules
are different, but similar.

> So there shouldn't be any issue
> with administrator authority. And, I've never had any problems
> in the past.

Me, too. Never had these problems in WinXP. But re-read John's advice:

>> Use the "Run as" option to
>> run as *the* administrator

There is a difference between "an" administrator and "the" administrator.
The distinction is even stronger in Vista, which I am running now, than in
WinXP, but the distinction is there in WinXP, too.

There are at least 2 ways to run qwpatch.exe as "the" administrator.

1. Navigate to the file in Windows Explorer and right-click on qwpatch.exe,
then click "Run as Administrator".

2. Open a Command Prompt window as Administrator (right-click on Cmd.exe or
the Command Prompt icon, then click Run as Administrator). Any program run
from this window will run "elevated". So run qwpatch.exe from here.

The qwpatch.exe file may not be where you expect to find it on your hard
drive. I'm not sure where WinXP puts the file, but in my Vista, it was at:
C:ProgramDataIntuitQuickenInetCommonpatchUpdateqwpatch.exe

Note that you run qwpatch.exe. This will find the QW07R4Patch.exe file and
install it.

Please try this and let us know if it works - or if it doesn't work. Other
readers will want to know, either way.

RC
--
R. C. White, CPA
San Marcos, TX
(Retired. No longer licensed to practice public accounting.)
rc@grandecom.net
Microsoft Windows MVP
(Currently running Vista Ultimate x64)

>> The Streets wrote:
>>> Still having trouble. Tried the CTRL trick but it
>>> doesn't seem to work with Q2007 -- Quicken opens without
>>> a data file but the tool bar only has the File and Help menus
>>> so no (obvious)
>>> way to initiate the update. Next I downloaded and ran the
>>> manual update (without Quicken running). Got the same
>>> error result as before: seems to be updating; status bar
>>> crawls all
>>> the way to the right; then a pause; and then a screen
>>> with the message "The update for Quicken 2007 was not
>>> completed."
>>
>> Did you try what R.C.'s approach. Use the "Run as" option to
>> run as *the* administrator (when you run the manual update, in
>> your case ... thought you can also try running qwpatch.exe that
>> way)?
>
> I'll go back and check R.C.'s message to be sure that I understand
> it. But, I only use one account on my Windows XP machine and
> it is set up as the administrator. So there shouldn't be any issue
> with administrator authority. And, I've never had any problems
> in the past.


Posted by The Streets on February 13, 2007, 6:16 pm
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RC,

Thank you for your suggestions.

I don't mean to be dense here, but I must be missing something ...

When I right-click on qwpatch.exe or cmd.exe, I get the option
"Run as ...". Selecting this I get a box with (2) choices: "Current
user" (which is me) or "The following user" where the only choice
is me. There is no choice named "Administrator". Again, I'm the
only account on this machine -- I don't even have any Guest accounts
("Guest account is off"). My one account is the "Computer administrator"
and I've used this account to install all my software, including Quicken
2006, Quicken 2007 and all their updates -- at least up until now.

With my account structure so trivial, I've got to think that there is
something else happening that I don't grasp.

> Hi, Streets.
>
>> But, I only use one account on my Windows XP machine and
>> it is set up as the administrator.
>
> Me, too. Except that I've now migrated to Vista Ultimate x64. The rules
> are different, but similar.
>
>> So there shouldn't be any issue
>> with administrator authority. And, I've never had any problems
>> in the past.
>
> Me, too. Never had these problems in WinXP. But re-read John's advice:
>
>>> Use the "Run as" option to
>>> run as *the* administrator
>
> There is a difference between "an" administrator and "the" administrator.
> The distinction is even stronger in Vista, which I am running now, than in
> WinXP, but the distinction is there in WinXP, too.
>
> There are at least 2 ways to run qwpatch.exe as "the" administrator.
>
> 1. Navigate to the file in Windows Explorer and right-click on
> qwpatch.exe, then click "Run as Administrator".
>
> 2. Open a Command Prompt window as Administrator (right-click on Cmd.exe
> or the Command Prompt icon, then click Run as Administrator). Any program
> run from this window will run "elevated". So run qwpatch.exe from here.
>
> The qwpatch.exe file may not be where you expect to find it on your hard
> drive. I'm not sure where WinXP puts the file, but in my Vista, it was
> at:
> C:ProgramDataIntuitQuickenInetCommonpatchUpdateqwpatch.exe
>
> Note that you run qwpatch.exe. This will find the QW07R4Patch.exe file
> and install it.
>
> Please try this and let us know if it works - or if it doesn't work.
> Other readers will want to know, either way.
>
> RC
> --
> R. C. White, CPA
> San Marcos, TX
> (Retired. No longer licensed to practice public accounting.)
> rc@grandecom.net
> Microsoft Windows MVP
> (Currently running Vista Ultimate x64)
>
>>> The Streets wrote:
>>>> Still having trouble. Tried the CTRL trick but it
>>>> doesn't seem to work with Q2007 -- Quicken opens without
>>>> a data file but the tool bar only has the File and Help menus
>>>> so no (obvious)
>>>> way to initiate the update. Next I downloaded and ran the
>>>> manual update (without Quicken running). Got the same
>>>> error result as before: seems to be updating; status bar
>>>> crawls all
>>>> the way to the right; then a pause; and then a screen
>>>> with the message "The update for Quicken 2007 was not
>>>> completed."
>>>
>>> Did you try what R.C.'s approach. Use the "Run as" option to
>>> run as *the* administrator (when you run the manual update, in
>>> your case ... thought you can also try running qwpatch.exe that
>>> way)?
>>
>> I'll go back and check R.C.'s message to be sure that I understand
>> it. But, I only use one account on my Windows XP machine and
>> it is set up as the administrator. So there shouldn't be any issue
>> with administrator authority. And, I've never had any problems
>> in the past.
>



Posted by The Streets on February 13, 2007, 6:43 pm
Please log in for more thread options
Finally got Rel 4 installed ...
I disabled Norton Auto-protect and shut down the
resident portions of both Spybot S&D and WinPatrol.
Sorry that I wasn't more methodical in my approach
so I can't say which item or combination of items
was the key.

> RC,
>
> Thank you for your suggestions.
>
> I don't mean to be dense here, but I must be missing something ...
>
> When I right-click on qwpatch.exe or cmd.exe, I get the option
> "Run as ...". Selecting this I get a box with (2) choices: "Current
> user" (which is me) or "The following user" where the only choice
> is me. There is no choice named "Administrator". Again, I'm the
> only account on this machine -- I don't even have any Guest accounts
> ("Guest account is off"). My one account is the "Computer administrator"
> and I've used this account to install all my software, including Quicken
> 2006, Quicken 2007 and all their updates -- at least up until now.
>
> With my account structure so trivial, I've got to think that there is
> something else happening that I don't grasp.
>
>> Hi, Streets.
>>
>>> But, I only use one account on my Windows XP machine and
>>> it is set up as the administrator.
>>
>> Me, too. Except that I've now migrated to Vista Ultimate x64. The rules
>> are different, but similar.
>>
>>> So there shouldn't be any issue
>>> with administrator authority. And, I've never had any problems
>>> in the past.
>>
>> Me, too. Never had these problems in WinXP. But re-read John's advice:
>>
>>>> Use the "Run as" option to
>>>> run as *the* administrator
>>
>> There is a difference between "an" administrator and "the" administrator.
>> The distinction is even stronger in Vista, which I am running now, than
>> in WinXP, but the distinction is there in WinXP, too.
>>
>> There are at least 2 ways to run qwpatch.exe as "the" administrator.
>>
>> 1. Navigate to the file in Windows Explorer and right-click on
>> qwpatch.exe, then click "Run as Administrator".
>>
>> 2. Open a Command Prompt window as Administrator (right-click on Cmd.exe
>> or the Command Prompt icon, then click Run as Administrator). Any
>> program run from this window will run "elevated". So run qwpatch.exe
>> from here.
>>
>> The qwpatch.exe file may not be where you expect to find it on your hard
>> drive. I'm not sure where WinXP puts the file, but in my Vista, it was
>> at:
>> C:ProgramDataIntuitQuickenInetCommonpatchUpdateqwpatch.exe
>>
>> Note that you run qwpatch.exe. This will find the QW07R4Patch.exe file
>> and install it.
>>
>> Please try this and let us know if it works - or if it doesn't work.
>> Other readers will want to know, either way.
>>
>> RC
>> --
>> R. C. White, CPA
>> San Marcos, TX
>> (Retired. No longer licensed to practice public accounting.)
>> rc@grandecom.net
>> Microsoft Windows MVP
>> (Currently running Vista Ultimate x64)
>>
>>>> The Streets wrote:
>>>>> Still having trouble. Tried the CTRL trick but it
>>>>> doesn't seem to work with Q2007 -- Quicken opens without
>>>>> a data file but the tool bar only has the File and Help menus
>>>>> so no (obvious)
>>>>> way to initiate the update. Next I downloaded and ran the
>>>>> manual update (without Quicken running). Got the same
>>>>> error result as before: seems to be updating; status bar
>>>>> crawls all
>>>>> the way to the right; then a pause; and then a screen
>>>>> with the message "The update for Quicken 2007 was not
>>>>> completed."
>>>>
>>>> Did you try what R.C.'s approach. Use the "Run as" option to
>>>> run as *the* administrator (when you run the manual update, in
>>>> your case ... thought you can also try running qwpatch.exe that
>>>> way)?
>>>
>>> I'll go back and check R.C.'s message to be sure that I understand
>>> it. But, I only use one account on my Windows XP machine and
>>> it is set up as the administrator. So there shouldn't be any issue
>>> with administrator authority. And, I've never had any problems
>>> in the past.
>>
>
>



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