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Can't download from Hewitt since 1/7/08

 

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Can't download from Hewitt since 1/7/08 robbeitz 01-11-2008
Posted by robbeitz on January 11, 2008, 9:30 am
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I have not been able to download my 401K transactions from Hewitt
since Monday. Is anyone else having an issue with Hewitt?? I was
getting an OL-292 error to start with and now it is giving an OL-293
error. Any thoughts?

Posted by John Pollard on January 11, 2008, 10:36 am
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robbeitz@ptd.net wrote:
> I have not been able to download my 401K transactions
> from Hewitt since Monday.

> I was getting an OL-292 error to start with

http://tinyurl.com/ysuz3j

> and now it is giving an OL-293 error.

http://tinyurl.com/2x44pw

--
John Pollard
First initial underscore Last name at mchsi dot com
Please reply to newsgroup



Posted by robbeitz on January 11, 2008, 11:01 am
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> robbe...@ptd.net wrote:
> > I have not been able to download my 401K transactions
> > from Hewitt since Monday.
> > I was getting an OL-292 error to start with
>
> http://tinyurl.com/ysuz3j
>
> > and now it is giving an OL-293 error.
>
> http://tinyurl.com/2x44pw
>
> --
> John Pollard
> First initial underscore Last name at mchsi dot com
> Please reply to newsgroup

Yep, I looked up what the errors mean. I'm just wondering is anyone
else using Hewitt is having the same problem. Seems like a long time
for a server outage.

Posted by JimH on January 11, 2008, 11:26 am
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robbeitz@ptd.net wrote:
>> robbe...@ptd.net wrote:
>>> I have not been able to download my 401K transactions
>>> from Hewitt since Monday.
>>> I was getting an OL-292 error to start with
>> http://tinyurl.com/ysuz3j
>>
>>> and now it is giving an OL-293 error.
>> http://tinyurl.com/2x44pw
>>
>> --
>> John Pollard
>> First initial underscore Last name at mchsi dot com
>> Please reply to newsgroup
>
> Yep, I looked up what the errors mean. I'm just wondering is anyone
> else using Hewitt is having the same problem. Seems like a long time
> for a server outage.

A lot of Hewitt retirement accounts have moved to Fidelity and other
financial companies. I don't know why, but several large companies have
moved their 401Ks to other companies at the start of this year. My
company moved to Fidelity. Perhaps yours moved also, and you didn't see
the mailing.

Hope this helps...
---
Jim

Posted by robbeitz on January 11, 2008, 12:30 pm
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> robbe...@ptd.net wrote:
> >> robbe...@ptd.net wrote:
> >>> I have not been able to download my 401K transactions
> >>> from Hewitt since Monday.
> >>> I was getting an OL-292 error to start with
> >>http://tinyurl.com/ysuz3j
>
> >>> and now it is giving an OL-293 error.
> >>http://tinyurl.com/2x44pw
>
> >> --
> >> John Pollard
> >> First initial underscore Last name at mchsi dot com
> >> Please reply to newsgroup
>
> > Yep, I looked up what the errors mean. =A0I'm just wondering is anyone
> > else using Hewitt is having the same problem. =A0Seems like a long time
> > for a server outage.
>
> A lot of Hewitt retirement accounts have moved to Fidelity and other
> financial companies. I don't know why, but several large companies have
> moved their 401Ks to other companies at the start of this year. My
> company moved to Fidelity. Perhaps yours moved also, and you didn't see
> the mailing.
>
> Hope this helps...
> ---
> Jim- Hide quoted text -
>
> - Show quoted text -

Good thought but we are still with Hewitt. I can log onto their site
and view my account with no problems. It's just the downloading into
quicken that does not work.

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