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Can't download from Hewitt since 1/7/08

  
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Subject Author Date
Can't download from Hewitt since 1/7/08 robbeitz 01-11-2008
Posted by robbeitz on January 11, 2008, 12:39 pm
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 On Jan 11, 12:30=A0pm, robbe...@ptd.net wrote:
>
>
>
>
>
> > robbe...@ptd.net wrote:
> > >> robbe...@ptd.net wrote:
> > >>> I have not been able to download my 401K transactions
> > >>> from Hewitt since Monday.
> > >>> I was getting an OL-292 error to start with
> > >>http://tinyurl.com/ysuz3j
>
> > >>> and now it is giving an OL-293 error.
> > >>http://tinyurl.com/2x44pw
>
> > >> --
> > >> John Pollard
> > >> First initial underscore Last name at mchsi dot com
> > >> Please reply to newsgroup
>
> > > Yep, I looked up what the errors mean. =A0I'm just wondering is anyone=

> > > else using Hewitt is having the same problem. =A0Seems like a long tim=
e
> > > for a server outage.
>
> > A lot of Hewitt retirement accounts have moved to Fidelity and other
> > financial companies. I don't know why, but several large companies have
> > moved their 401Ks to other companies at the start of this year. My
> > company moved to Fidelity. Perhaps yours moved also, and you didn't see
> > the mailing.
>
> > Hope this helps...
> > ---
> > Jim- Hide quoted text -
>
> > - Show quoted text -
>
> Good thought but we are still with Hewitt. =A0I can log onto their site
> and view my account with no problems. =A0It's just the downloading into
> quicken that does not work.- Hide quoted text -
>
> - Show quoted text -

I just sent an email off to Hewitt asking if their servers are down.
They say they will respond within 24 hours. I post the response when
I have it.

Posted by robbeitz on January 11, 2008, 1:25 pm
Please log in for more thread options
 On Jan 11, 12:39=A0pm, robbe...@ptd.net wrote:
> On Jan 11, 12:30=A0pm, robbe...@ptd.net wrote:
>
>
>
>
>
>
> > > robbe...@ptd.net wrote:
> > > >> robbe...@ptd.net wrote:
> > > >>> I have not been able to download my 401K transactions
> > > >>> from Hewitt since Monday.
> > > >>> I was getting an OL-292 error to start with
> > > >>http://tinyurl.com/ysuz3j
>
> > > >>> and now it is giving an OL-293 error.
> > > >>http://tinyurl.com/2x44pw
>
> > > >> --
> > > >> John Pollard
> > > >> First initial underscore Last name at mchsi dot com
> > > >> Please reply to newsgroup
>
> > > > Yep, I looked up what the errors mean. =A0I'm just wondering is anyo=
ne
> > > > else using Hewitt is having the same problem. =A0Seems like a long t=
ime
> > > > for a server outage.
>
> > > A lot of Hewitt retirement accounts have moved to Fidelity and other
> > > financial companies. I don't know why, but several large companies hav=
e
> > > moved their 401Ks to other companies at the start of this year. My
> > > company moved to Fidelity. Perhaps yours moved also, and you didn't se=
e
> > > the mailing.
>
> > > Hope this helps...
> > > ---
> > > Jim- Hide quoted text -
>
> > > - Show quoted text -
>
> > Good thought but we are still with Hewitt. =A0I can log onto their site
> > and view my account with no problems. =A0It's just the downloading into
> > quicken that does not work.- Hide quoted text -
>
> > - Show quoted text -
>
> I just sent an email off to Hewitt asking if their servers are down.
> They say they will respond within 24 hours. =A0I post the response when
> I have it.- Hide quoted text -
>
> - Show quoted text -

Here's the response from Hewitt:

"Hello from Your Benefits Resources (TM).

We are facing some server issue. It will be corrected tonite. So you
will be able to download if you try tomorrow.
Thank you for using Your Benefits Resources."

So it is a problem on Hewitt's end. Hopefully this will help others
that my also be using Hewitt.

Posted by Andrew on January 12, 2008, 12:19 pm
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JimH wrote:
>
> A lot of Hewitt retirement accounts have moved to Fidelity and other
> financial companies. ...
> Jim

Just a quick note to people that when my large company also moved to
Fidelity from Hewitt, the beneficiaries on my (and everyone else's!) 401K
account did NOT go over, and we all have to re-enter that election data.
Check to make sure your beneficiary elections are still up to date!

--
-------------------------------------------------------------
Regards -

- Andrew "Mother Hen"



Posted by DonnaH on January 12, 2008, 4:43 pm
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Andrew wrote:
> JimH wrote:
>> A lot of Hewitt retirement accounts have moved to Fidelity and other
>> financial companies. ...
>> Jim
>
> Just a quick note to people that when my large company also moved to
> Fidelity from Hewitt, the beneficiaries on my (and everyone else's!) 401K
> account did NOT go over, and we all have to re-enter that election data.
> Check to make sure your beneficiary elections are still up to date!
>
Please note that if your large company is IBM, your beneficiary
information DID move over to Fidelity, it's just (unfortunately) not
viewable on the Fidelity website. Check the News Home site on w3 under
the Q&A for the 401(k) Plus for more on this.

Posted by Andrew on January 12, 2008, 5:45 pm
Please log in for more thread options
DonnaH wrote:
> Andrew wrote:
>> JimH wrote:
>>> A lot of Hewitt retirement accounts have moved to Fidelity and other
>>> financial companies. ...
>>> Jim
>>
>> Just a quick note to people that when my large company also moved to
>> Fidelity from Hewitt, the beneficiaries on my (and everyone else's!)
>> 401K account did NOT go over, and we all have to re-enter that
>> election data. Check to make sure your beneficiary elections are
>> still up to date!
> Please note that if your large company is IBM, your beneficiary
> information DID move over to Fidelity, it's just (unfortunately) not
> viewable on the Fidelity website. Check the News Home site on w3 under
> the Q&A for the 401(k) Plus for more on this.

Gee, what a guess Donna! If I was an IBMer, I bet I'd post this information
Monday on the internal
website (that used to be on IBMPC disk) that deals with Quicken issues for
IBMers...but that's only IF I was an IBMer :-)

--
-------------------------------------------------------------
Regards -

- Andrew



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